Comprehensive Care Standard 5

Learning Objectives:

• Understand the intent and application for Standard 5, Comprehensive Care, in health care settings.
• Recognise the linkage and utilise the other NSQHS Standards in relation to Standard 5.
• Embed Person Centred Care in your Health Care Facility
• Use the information that is acquired from normal business as assessment evidence.

Ms Yvonne McCann

Masters HSM, Grad Cert Mgt, BA (anthropology), Paed Cert, RN, RM

Yvonne McCann has more than 40 year's experience at national, state, area and local health services as a clinician, educator, manager and working in senior management positions.

Yvonne has worked in most Australia States in teaching, metropolitan and regional hospitals, community and health departments. She has worked in a variety of services as a frontline clinician, educator and manager. Yvonne was a participant in an Australian American Nurse Exchange program and study tour.

She has a keen interest in continuous improvement, education and workforce support. ACHS assessor and coordinator for accreditation assessors for eight years she is currently employed in redesigning and developing improvement systems for ACHS in relation to its contracted workforce.