Complaints Handling Course
Pick Up StixLyneham, ACT
Wednesday, Apr 8, 2026 from 6 pm to 8:30 pm AEST
Overview
ACT Sport and Recreation is running a Complaints Handling Course for all ACT Sporting Organisations.
ACT Sport and Recreation is running a Complaints Handling Course for all ACT Sporting Organisations. This course is run in conjunction with the Play By The Rules learning guide. The course provides attendees with an understanding of:
- Complaint Resolution Procedure
- Member Protection and the Law
- Listening and Responding Effectively (Communication Skills)
- Meeting with a Contact (Complaint Handling – The Starting Point)
- Ethical and Practical Considerations
- Nipping it in the Bud (Early Intervention Strategies)
ACT Sport and Recreation is running a Complaints Handling Course for all ACT Sporting Organisations.
ACT Sport and Recreation is running a Complaints Handling Course for all ACT Sporting Organisations. This course is run in conjunction with the Play By The Rules learning guide. The course provides attendees with an understanding of:
- Complaint Resolution Procedure
- Member Protection and the Law
- Listening and Responding Effectively (Communication Skills)
- Meeting with a Contact (Complaint Handling – The Starting Point)
- Ethical and Practical Considerations
- Nipping it in the Bud (Early Intervention Strategies)
Good to know
Highlights
- 2 hours 30 minutes
- In-person
Refund Policy
Refunds up to 7 days before the event
Location
Pick Up Stix
196 Mouat Street
Lyneham, ACT 2602
How would you like to get there?
Organised by
A
ACT Sport and Recreation
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