Communication for Connection

Communication for connection

This course explores communication as a tool for building connection and inspiring others. Leaders are invited to share a ‘day in the life of’ an inspirational executive as they move through a series of interpersonal interactions.

Specific topics include:

The impact of workplace relationships on performance

Adjusting your communication style to suit the audience

•Assumptions

•Communication method

•Individual differences and communication preferences

Addressing poor behaviour

•Leadership shadow

•Escalating interventions

•Performance feedback

Effective negotiation

•Principled negotiation

•Barriers to listening

Upwards influence

Managing uncertainty

Managing emotions