Collaborative Aged-Care Transitions for Families, Brokers, and Mediators

A free community information session for families, older adults, and aged care professionals navigating the move into supported care.

A free, community-focused session exploring how families, older adults, mediators, and aged care brokers can work together to create smoother, more respectful transitions into aged care. Strictly limited seats available.

Event Description

Moving into aged care can be one of life’s most emotional and complex transitions, not only for older adults but also for their families and the professionals supporting them. Join Kannen Mediation for a free, community information session designed to help families, older adults, aged care brokers, and service providers understand how mediation supports better communication, reduces conflict, and empowers older people during the transition into care.

In this session, you will learn:

• Where mediation fits into the aged care journey
• How families can manage disagreements or differing expectations
• How brokers and mediators work together to support clearer decision-making
• What older adults can do to ensure their wishes are heard and respected
• Real examples of how mediation has helped families navigate challenging transitions

This relaxed and informative session includes a Q&A and a light networking morning tea.

Ideal for:

• Family members supporting ageing parents
• Older adults exploring care options
• Aged care brokers, placement consultants & service providers

Date & Time

Monday, 15 December 2025
10:00am – 12:00pm (tea, coffee and biscuits provided)25 seats only

Attendance is free, but registration is essential. Morning tea provided.

Location

Willoughby Room (Meeting Room 3)
Chatswood Library on The Concourse
Lower Ground, 409 Victoria Avenue
Chatswood NSW 2067

Accessibility

• Wheelchair-accessible venue
• Lifts are available from the Concourse car park, and the ground floor
• Accessible toilets are located in the downstairs foyer and near the children’s area

Parking

The Concourse car park offers onsite parking for 400 vehicles, with direct lift access to the venue.
Parking starts at $4Car Park Entry:
Ferguson Lane (via Archer Street). Please note: No right turn from Archer Street for vehicles over 3m. A luminous sign at the intersection displays available spaces.

Event Schedule

10:00am — Welcome & Introduction
10:10am — Presentation: Where Mediation Fits in the Aged Care Journey
10:40am — Practical Scenario & Discussion
11:00am — Open Q&A
11:20am — Networking Morning Tea
12:00pm — Event Close

Organiser Information

Kannen Mediation
Neutral • Confidential • Cost-Effective Dispute Resolution
Website: https://kannenmediation.com.au/
Email: kim@kannenmediation.com.au
Phone: 0455 238 884