Question 1

How can I cancel my booking if I'm no longer able to attend?

Accepted Answer

We understand if something happens and you are unable to make it to our event. To cancel your booking, please log into your Eventbrite account (created automatically during booking), go to the Tickets tab, click on your order then select Cancel Order.

Question 2

I tried to cancel for a paid event but it won't refund me the full amount I paid for the ticket?

Accepted Answer

If you cancel a booking, please note Eventbrite takes out a ticketing fee which is unable to be reimbursed. We choose to absorb this fee when you book a ticket, but we are unable to refund this amount if you cancel, e.g. for a $10 ticket you would be refunded $8.27, and the ticketing fee is $1.73.

Question 3

Will tickets be available at the door?

Accepted Answer

If the show does not sell out before doors open tickets will be available to purchase at the door. However once the show is sold out no more tickets can be added.

Question 4

What time do doors open?

Accepted Answer

Doors will open at 6.30pm for a 7pm start.

Question 5

Can I book a table?

Accepted Answer

We do not take table bookings at Club5082. All tickets are general admission. If you have more than 10 people in your group you are welcome email events@prospect.sa.gov.au to advise us. If we are able to we will set a larger table, however this is subject to availability and is not guaranteed.

Club5082 Christmas Special