Question 1

Will my group be seated together?

Accepted Answer

Yes, we will be seating your group on your own table. If your group is purchasing tickets separately, come up with a catchy table name between yourselves, then include this table name in the field provided at check-out.

Question 2

Can you cater to my food allergies and dietary requirements?

Accepted Answer

We always do our best to cater to your food allergies as long as you include them in the field provided at checkout. We may not, however, be able to cater towards all food preferences e.g. keto, low-carb, low sugar. We have provided this field at check-out for people with food allergies only.

Question 3

Are there ID or minimum age requirements to enter the event?

Accepted Answer

The Rose Room Family Buffet is open to all ages. The Cloudland Garden Banquet Lunch includes a three-hour drinks package, with a single ticket type available that incorporates the beverage package.

Question 4

What’s the refund policy?

Accepted Answer

Please note that we do not allow refunds for any reason. Any changes or updates to your booking must be provided 72 hours prior to the event commencing.

Christmas Day Garden Banquet, Cloudland