Question 1

Do I need to bring my ticket?

Accepted Answer

Yes, please bring your Eventbrite ticket (printed or digital). Our team will scan your ticket upon entry.

Question 2

Can I buy tickets at the door?

Accepted Answer

Tickets must be purchased online prior to the event. Door sales are not guaranteed and are subject to availability.

Question 3

Is seating allocated?

Accepted Answer

Seating is generally open unless otherwise stated. For group bookings, we recommend purchasing tickets together so we can seat you on the same table.

Question 4

What’s included in my ticket?

Accepted Answer

Your ticket includes buffet lunch. Any beverages can be purchased at the bar.

Question 5

Is there parking available?

Accepted Answer

Yes, complimentary parking is available onsite for event guests. Please follow signage upon arrival.

Question 6

Can I get a refund if I can’t attend?

Accepted Answer

Refunds are available up to 7 days before the event. After this date, tickets are non-refundable but can be transferred to another guest.

Question 7

Who can I contact for more information?

Accepted Answer

Nicole Ahearne - Events Coordinator - ev1portdouglas@theoaksgroup.com.au

Christmas Buffet Lunch at Oaks Port Douglas Resort