Choosing the Right Client Management System

27 January 2026

Choosing the Right Client Management System: How to Select a CMS That Works for You
Presenter: Glenn Payne

Selecting a new CMS can feel overwhelming, especially with so many options and vendor promises. In this webinar, we will walk you through a structured approach to choosing the right CMS for your organisation. Learn how to run a proper requirements process, evaluate functionality that matters, engage your staff in decision making, and avoid the common pitfalls that lead to poor system fit.

You will learn:

• A step by step guide to running a CMS selection process
• Key criteria that matter most when choosing a CMS
• How to involve stakeholders and avoid poor adoption

The difference between a good CMS and a poor fit

This webinar is hosted by Three Digital

Organised and provided by Sector Support and Development Central Coast and Inner West Sydney.

SSD is funded by the Commonwealth Department of Health and Aged Care.