Question 1

What is your refund policy?

Accepted Answer

If you need to cancel or refund your ticket, a request must be received via email to ccfsa@ccfsa.com.au no less than 7 days prior to the event. All refunds will be credited to the credit card or the nominated bank account within 30 days.

Question 2

Are dietary requirements catered for?

Accepted Answer

Dietary requirements will be catered upon request. A request must be submitted to the venue 7 days prior to the event. After this time, there is no guarantee your request will be provided.

Question 3

What parking facilitates are available?

Accepted Answer

Adelaide Convention Centre operates two convenient car parks: the Riverbank Car Park & the North Terrace Car Park.

Question 4

Is there wheelchair access?

Accepted Answer

Wheelchair access is available to all visitors.

Question 5

Does my ticket include GST?

Accepted Answer

Yes, your ticket does include gst. You are able to claim this back on your tax if you are registered for GST.

Question 6

When purchasing table, can I add  my guest names or update them when I make a booking?

Accepted Answer

Yes, Eventbrite has the function for you to add guest names, or update any changes to your guest list, with no need to contact the organiser. Make sure you have the names of those attending correct 7 days prior to the event. This assist us with the seating plan and catering .

Question 7

What is the dress code?

Accepted Answer

Preferred dress code is semi-formal.                                                                                                                                                    
Clothing featuring offensive language or imagery not permitted

Question 8

Other convenient transport option include

Accepted Answer

Train or Bus - The Adelaide Railway Station and Buses will bring you in to the heart of Adelaide. The Adelaide Convention Center is a short walk away.

Question 9

Where can I go after the Industry & Training Awards for an afterparty celebration?

Accepted Answer

You are in the heart of Adelaide, the option is yours!

Question 10

Do I need to bring my ticket to gain entry to the Awards.

Accepted Answer

No, simply arrive and enjoy the night!

CCF SA Industry & Training Awards 2025