BusSA Leadership Workshop - Driving Performance

Join us to become more effective leaders, build stronger teams and achieve better business outcomes for your bus and coach operation

BusSA Leadership Workshop - Driving Performance

Leaders, managers and owner operators within the bus industry are under constant pressure with tight schedules, customer expectations, staff shortages, safety requirements and operational demands. Yet the biggest challenge is often finding the time to develop people, build effective teams and grow leadership capability.

This workshop, delivered by Teams on Purpose will help leaders pause long enough to strengthen the skills that matter most: developing their people, creating a healthy team culture and lifting performance across the depot.

What This Workshop is About

Helping leaders understand the behaviour patterns that hold teams back and giving them the tools to shift those patterns for better results. The Accountability Triangles model shows why teams get stuck in cycles of blame, excuses, dependency and frustration, and how leaders can move themselves and their team into empowered, solution-focused behaviour.

Key Takeaways:

Identifying Key Issues and Opportunities for Improvement.

Leaders will learn how to:
• Spot the behaviours that keep individuals and teams in blame, rescuing and frustration.
• Identify the real causes of underperformance or conflict.
• Understand how their own leadership habits influence team behaviour.
• See clearly where accountability gaps are affecting safety, service and teamwork in daily operation.

• A simple framework for diagnosing team issues quickly and confidently.

Leading Effectively Through Accountability, Coaching and Trust

Leaders will learn practical tools to shift themselves and their team to building ownership, initiative and trust. They will learn how to:
• Address issues early and constructively
• Coach rather than fix problems
• Strengthen relationships and trust
• Lead new processes with clarity and consistency
• Build a culture where people take initiative rather than wait for direction
• Keep themselves and their teams accountable in a fair, empowering way

This transforms leaders from firefighters into coaches and facilitators and creates teams that work together, solve problems and deliver better business outcomes.

Why This Matters

When leaders develop these skills, you see:
• Better communication across operations, workshop, drivers and customer service
• Increased reliability and fewer repeated issues
• Consistent standards across depots and shifts
• Higher morale and reduced conflict
• Teams who take responsibility rather than pass problems up the line
• Leaders who are less overwhelmed because capability grows around them

Who this Workshop is For

• Team Managers, Leaders and Supervisors
• Workshop Supervisors and Managers
• Small and Medium Business Owners

• Training and Development Managers
• Customer Service Leaders
• Anyone responsible for leadership, people and culture

Agenda

• 10.30am - Registration Open
• 11.00am - Workshop Starts
• 12.15pm - Working Lunch
• 12.45pm - Workshop Resumes
• 2.00pm - Workshop Close