Beyond the Drill: Elevating Dental Success Through Communication & Care

Beyond the Drill: Elevating Dental Success Through Communication & Care

RACV City ClubMelbourne, VIC
Saturday, May 16, 2026 from 9 am to 5 pm AEST
Overview

One-Day Masterclass with Dr Mark Hassed & Dr David Moffet

Beyond the Drill: Elevating Dental Success Through Communication & Care

One-Day Masterclass with Dr Mark Hassed & Dr David Moffet

Join two of Australia’s most experienced private practice dentists for a transformative one-day seminar designed to help you grow your practice and delight your patients. With over 70 years of combined experience, Dr Mark Hassed and Dr David Moffet know what it takes to succeed in dentistry — and now they’re sharing their proven strategies with you.

Dr Hassed will show you how to explain treatment in ways patients quickly understand and accept, while Dr Moffet will reveal the secrets of exceptional customer service that keep patients loyal and attract new ones. Together, they’ll equip you with practical tools to boost case acceptance, enhance patient satisfaction, and drive sustainable growth.

Held at the prestigious RACV Club, Bourke Street, Melbourne, this full-day seminar (9:00am–5:00pm) includes interactive sessions and comprehensive workbooks to help you capture insights and apply them immediately in your practice.

Don’t miss this opportunity to elevate your communication, refine your service, and take your dental practice to the next level.

One-Day Masterclass with Dr Mark Hassed & Dr David Moffet

Beyond the Drill: Elevating Dental Success Through Communication & Care

One-Day Masterclass with Dr Mark Hassed & Dr David Moffet

Join two of Australia’s most experienced private practice dentists for a transformative one-day seminar designed to help you grow your practice and delight your patients. With over 70 years of combined experience, Dr Mark Hassed and Dr David Moffet know what it takes to succeed in dentistry — and now they’re sharing their proven strategies with you.

Dr Hassed will show you how to explain treatment in ways patients quickly understand and accept, while Dr Moffet will reveal the secrets of exceptional customer service that keep patients loyal and attract new ones. Together, they’ll equip you with practical tools to boost case acceptance, enhance patient satisfaction, and drive sustainable growth.

Held at the prestigious RACV Club, Bourke Street, Melbourne, this full-day seminar (9:00am–5:00pm) includes interactive sessions and comprehensive workbooks to help you capture insights and apply them immediately in your practice.

Don’t miss this opportunity to elevate your communication, refine your service, and take your dental practice to the next level.

Speakers

Dr David Moffet

Dr Mark Hassed

Good to know

Highlights

  • 8 hours
  • In person
  • Doors at 8:30 am

Refund Policy

Refunds up to 30 days before event

Location

RACV City Club

501 Bourke Street

Melbourne, VIC 3000

How do you want to get there?

Map

Agenda

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Registration

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Welcome and introduction

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Dr David Moffet

An overview of The Ultimate Patient Experience focussing deeply on the simple steps of the two “forgotten" building blocks that dramatically improve patient retention.

Frequently asked questions
Organised by
Dr Mark Hassed
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