Question 1

How do I collect my Tickets?

Accepted Answer

Once you register for your FREE ticket on Eventbrite, you will be emailed the tickets. Please ensure you have them ready on your smart phone / printed out upon entry along with a valid ID.

Question 2

What is your refund/cancellation policy?

Accepted Answer

All ticket purchases are final - no refunds will be available. In some circumstances, we do offer credits to use towards future events. Please contact our team to discuss further.

Question 3

Is there parking onsite?

Accepted Answer

Yes, there is parking onsite at Bella Vista Hotel, as well as additional parking next door at 17 Lexington Drive. We are a short 10 min walk from the Bella Vista Metro Station, along with Taxi / Uber pick up points right outside the venue.

Question 4

Do I have to be in venue by a certain time?

Accepted Answer

Be sure to check timings on the event ticket for when doors open. You are welcome to enter anytime after doors open.

Question 5

What is the dress code?

Accepted Answer

Smart, casual attire. Dress to impress! Thongs and singlets should be avoided.

Question 6

Is there a smoking area?

Accepted Answer

There is a smoking area in the outdoor section of the Sports Bar.

Bella LIVE Launch Night. Featuring WILL SPARKS