Becoming rebookable: a lunch and learn workshop

Willoughby City Council

Boost your rebookings and build loyal customers – practical sales and interpersonal skills training for service-based businesses.

Zenith Theatre and Convention Centre (Conference Room)

Are you a drop-in service-based business owner looking to boost your rebookings and build recurring, consistent income? Becoming rebookable is a hands-on, highly practical course, taught by veteran business coach and marketing and sales trainer Brook McCarthy, who will be sharing the essential sales skills and interpersonal skills to enable owners to turn single transactions into loyal, long-term customers (who bring friends!)This workshop is ideal for business owners and professionals in the following sectors:<ul><li>hairdressers and beauty therapists</li><li>musicians and performing artists</li><li>photographers</li><li>yoga and pilates instructors</li><li>counsellors and coaches</li><li>skincare specialists and spa therapists</li><li>craft instructors and creative studio owners</li><li>massage therapists and wellness practitioners.</li></ul>Course outcomes:<ul><li>fundamentals of developing rapport</li><li>how to better read people</li><li>essential sales skills that aren’t high pressure</li><li>how to turn new clients into repeat customers</li><li>training for your team, so that re-bookings become routine.</li></ul>Whether you're a solo operator or manage a team, Becoming rebookable will provide you with the tools and strategies to build a loyal customer base and ensure consistent bookings.Lunch is provided in the short course.

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