Question 1

What if we can't attend?

Accepted Answer

If you are unable to attend, you must notify us at least 24 hours before the session to receive a refund. No refunds will be issued for cancellations within 24 hours of the class.

Question 2

I am unwell. What can I do?

Accepted Answer

If you are unwell, we encourage you to stay home to protect yourself and others. Unfortunately, we cannot offer refunds for cancellations made within 24 hours of the session, but you are welcome to transfer your ticket to someone else.

Question 3

Do you take photographs at events?

Accepted Answer

Yes, we may take photographs for promotional and marketing purposes. These photos may be used on our website, social media, or future event materials.

Question 4

What if I don't want myself or my child to be photographed?

Accepted Answer

If you prefer not to be photographed, please notify staff or the instructor before the session begins, and we will ensure your privacy is respected.

Question 5

What happens if an event is cancelled?

Accepted Answer

If a session is cancelled due to unforeseen circumstances (e.g., extreme weather, instructor unavailability), we will notify all registered participants as soon as possible. A an electronic refund will be given.

Question 6

What should I bring?

Accepted Answer

Participants should bring a water bottle, towel, and swimwear suitable for exercise. Goggles are optional.

Question 7

Do I need to be a strong swimmer?

Accepted Answer

No, Aqua Aerobics is designed for all fitness levels. However, the class is held in the deep end of the pool, so comfort in water is recommended.

Question 8

Can I bring my child to watch?

Accepted Answer

For safety reasons, children cannot be left unsupervised at the pool while you attend the session.

Question 9

Do I need to book in advance?

Accepted Answer

Yes! Spaces are limited, and bookings close two hours before the session begins. No walk-ins will be accepted.

Question 10

Where can I find the waiver?

Accepted Answer

The Fitness in the Park Exercise Waiver is available in the ticketing section. You must read, understand, and agree to the waiver before completing your booking.

Question 11

Do I need to complete any questions before booking?

Accepted Answer

Yes, during the booking process, you will be asked to confirm:
I have read, understood, and agreed to the Fitness in the Park exercise waiver.
I confirm that I am comfortable and able to participate in a water-based exercise program.
I will inform the instructor if I have any health issues or

AquaFit @ the George Bolton Swimming Centre (CD)