Applying the Benefits Management Policy to Digital and ICT-Enabled Projects

About this training

This training is specifically designed for public servants involved in preparing proposals for digital and ICT investments. It covers what you need to know to meet the requirements set out in the Benefits Management Policy.

The training takes three hours. It is offered virtually through Microsoft Teams and is facilitated by experts from the DTA’s Benefits Management Team.

NOTE: Details to join the Teams' session will be shared a day prior to each session starting. A reminder will also be shared 60 minutes prior to each session starting.

Course content

The course content includes modules which will:

• Introduce benefits, benefits management and the Benefits Management Policy.
• Explain how to identify and articulate benefits.
• Introduce benefit mapping and explore different mapping approaches.
• Explore benefits measurement, with a focus on the DTA’s benefit profile template.
• Explain how a benefit realisation strategy for an initiative can be brought together in a benefit realisation plan.

Who this course is for

The DTA is focused on building the capability of the public service to support the success of the Australian Government’s digital investments. This course is therefore specifically designed for public servants.

Where compliant with the APS Strategic Commissioning Framework, people who work for organisations providing services to the Australian Government may attend. This is only permitted where specifically requested by a Senior Executive Officer of an Australian Government agency, with the DTA having sole discretion to accept or reject the request. Please send requests to benefits.management@dta.gov.au.

Where course capacity permits, the DTA also welcomes participation from State and Territory public servants. Please contact benefits.management@dta.gov.au for information on how to register.

How this course might help you in your role

Benefits management is a critical discipline which, when applied effectively, can ensure digital investments have a clear north star throughout delivery. This is important in helping keep the focus on what must go right to deliver expected benefits for Australians from digital investments. This course is practically oriented and designed to help you hit the ground running in applying key aspects of benefits management effectively.

Who this course isn’t for

This course is likely to be less useful for public servants with existing deep familiarity with benefits management. It’s also likely to be less helpful for those who only need to know the absolute basics of what the policy requires.

The DTA has worked with Services Australia, the Treasury and the Department of Prime Minister & Cabinet to prepare an e-learning course on benefits realisation. This APS Academy course is free to complete and is available via APSLearn. This course provides a strong introduction to benefits realisation and includes content on the Benefits Management Policy for Digital and ICT Investments.

2026 Training Schedule

February

• Tuesday 17th: 1.30pm – 4.30pm (AEDT)
• Wednesday 18th: 9.30am – 12.30pm (AEDT)

April

• Tuesday 21st: 9.30am – 12.30pm (AEST)
• Thursday 23rd: 1.45pm – 4.15pm (AEST)

June

• Tuesday 23rd: 9.30am – 12.30pm (AEST)
• Wednesday 24th: 1.30pm – 4.30pm (AEST)

September

• Tuesday 22nd: 9.30am – 12.30pm (AEST)
• Wednesday 23rd: 1.30pm – 4.30pm (AEST)

November

• Tuesday 24th: 9.30am – 12.30pm (AEDT)
• Wednesday 25th: 1.30pm – 4.30pm (AEDT)

Who can I contact for more information?

The DTA’s Benefits Management Team can be contacted by emailing benefits.management@dta.gov.au.