Applying behavioural insights for better results

Applying behavioural insights for better results

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State Library Theatre

25 Francis Street

Perth, WA 6000


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‘Behavioural insights’ is the new buzz-term in government. But what exactly does it mean and how can you apply it to your work?

About this event

Applying behavioural insights for better results image

Behavioural insights (BI) teams across the globe have been using techniques from several behavioural and social science disciplines to enhance citizen policy design and services.

These approaches are usually supported with rigorous trials to test what works in a given context.

Delivered by Dr Kim Louw, this session will give you a rundown on the history of BI, when it is useful (and conversely when it is not!), and how to add these tools to your policy-making toolkit.

With BI considered one of the top 5 skills you’ll need for the government jobs of tomorrow, this is a professional development opportunity not to be missed!

Dr Louw is the Senior Behavioural Advisor in the NSW Behavioural Insights Unit, and holds a PhD in organisational psychology from the University of Western Australia.

Established in 2012, the NSW BI Unit was the first BI team deployed in a central government agency in Australia and made Apolitical’s top 20 list of public service teams world-wide in 2018.

Register today to secure your seat!

This is a free event open to public sector workers, particularly those in service design, policy development and implementation, and communications.