ALTERNATIVE DISPUTE RESOLUTION 2x Half Days - Mon 15, Tue 16 Dec 2025

ALTERNATIVE DISPUTE RESOLUTION for the Construction Sector (1 day training course)

Training delivery is by Live Interactive Video Conference using the ZOOM platform as a Face-to-Face (virtual) course with each booked attendee participating throughout the training day from their own suitable venue: business office, home, conference room/board room, etc either attending separately or as a group together. (The Training course on this date is not provided at a physical venue)

Course Date & Time: based on Sydney, NSW, Australia (AEST)

Training is delivered over 2x Half Days from 8am - 12 noon

Essential: On-time arrival. Visible active full and complete attendance, availability and participation. Late arrivals or those absent after arrival may be precluded from any subsequent attendance on the current booked course. Refer below for further important and critical information.

NOTE: A separate Private Training course 'for the business' on a different date may be arranged exclusively for the Client's nominated people. Enquiries welcome.

Significantly enhance your approach to resolving disputes. Create possibilities for superior Client & Stakeholder relationships; workplace culture; prequalification amenability; business potential. Resolve disputes amiably by avoiding unnecessary litigation and adversarial settlement. Create a more productive and progressive business environment. Explore a diverse range of ADR modalities which prevent, avoid or moderate disputes while retaining both relationships and control over your decision making and business destiny.

Training Courses / Prequalification: Support, complement, enhance corporate knowledge of Government Procurement Systems for Construction including Government Cooperative based Contracting (GC21, MW21), Prequalification for Construction including Contractors (SCM0256, SCM1461); Consultants (SCM1191, SCM10611) as well as for CPD (Architecture, Project Management, NSW Builders Licence, Engineers). Course contextualisation and integration with subject matter focus related to above arrangements. Course conclusion provides individualised support with Q&A at the end of the training day. Concluding support attendance is optional and subject to attendee individual needs. Content and focus typically enhances understanding of government requirements e.g. for preparation of applications for prequalification including gap identification, application strengthening, gap closure. Trainer with decades of experience involving extensive, in-depth, practical, hands-on, working knowledge of Government Construction Procurement & Prequalification Systems and Schemes.

• Appreciate the rationale behind Alternative Dispute Resolution (ADR)
• Investigate the relationship of ADR to a broader conflict management framework
• Comprehend foundational dispute relevant theory and application
• Understand ADR from an INTEGRATED ADR SYSTEMS FRAMEWORK perspective incl. range of ADR modalities, graduation paradigms, escalation models, selection options
• Appreciate advantages and challenges of ADR across intervention strategies and options
• Understand the background, relevance and positioning of ADR from a Relational based contracting perspective including the NSW Government, GC21 contract
• Explore techniques, skills supporting ADR incl. potential behavioural issues
• Share examples and case studies of practical relevance to the construction sector
• Understand contemporary popularity across ADR modalities
• Acquire an integrated theory and application perspective to enhance business outcomes
• Know how to access related expertise, resources, tools and references for further learning, development and resolution support

Professional development and learning enhancement:

• Extensive presentation content
• Case studies
• Scenarios
• Examples
• Process
• Discussion
• Certificate of attendance forwarded as PDF by email following attendance, participation and completion of training
• CPD points towards requirements: NSW Fair Trading Builders License; Australian Institute of Architects (AIA); Australian Institute of Project Management (AIPM); Project Management Institute (PMI)

Suitable for a broad range of Project stakeholders, for example:

• Project Managers, Construction Managers, Contracts Manager, Project Engineer, Project Architects
• Project teams, Site Supervisors, Management system specialists (WHS, QMS, EMS)
• Business owners, Senior Executive, Senior Managers, Financial Managers, Business Development Managers
• Tendering team, Estimators, Quantity Surveyors, Valuers
• Project Client, PAP, CAP, Subcontractors, Key Stakeholders, Consultants

Unique features & additional services:

• Construction specific: construction sector focus, context, relevance
• Trainer experience: 30+ Years Government Construction Sector experience
• Training scalability: flexibility to cater for large, small or individual group size delivery
• Training delivery: Public external courses or In-house business office; Metropolitan or Regional, NSW or Interstate

Sol Voron has been working with the Construction sector for over 30 years providing consultation, assessment facilitation and training services associated with NSW, ACT, SA Government, Local Council (LGA) and private sector construction initiatives. This includes previous management of: NSW Government Construction Prequalification Schemes currently identified SCM0256, SCM1461, SCM1191, SCM10611; Contractor and Consultant Performance Management System; Construction Industry Communication Program including delivering related training, assessment and support services. This also includes facilitating Cooperative based contracting GC21 project start up workshops, conducting GC21 project evaluation and monitoring meetings, facilitating value management studies and risk management workshops for school, hospital, community centre, civil works and dam safety upgrade projects. Sol has delivered across a wide range of audiences involving Construction Forums ranging from 20 to 200 attendees, Project workshops between 8 and 80 attendees and customised small group training in Business planning, Strategy development, Workplace wellbeing development, Government Procurement System for Construction, NSW Government Panels & Prequalification Schemes Application Review and Assessment process, Best Practice Accreditation for Construction Contractors and Consultants*, Conflict resolution, Alternative dispute resolution, GC21 & MW21 Cooperative based Contracting. Qualifications: M.Ed. Adult Ed; M. Mgt Community Mgt; G.Dip Voc Workplace Learning; TAA40104 Cert IV TAA; BSB51504 Dip. PM; BSB51607 Dip. QA; B.E.

Essential Requirements for Clients and their Attendees during the Training (Additional Terms and Conditions Agreement):

• ACCESS NOTIFICATION by Email: Bookings are to include the provision of each separate individual attendee's email address to which Training access, preparation guidelines will be provided prior to training and to which notifications may be sent during the training. Access Notifications may typically be provided within 2 days or more prior to the training day. Important: Check SPAM & JUNK Mail filter arrangements regularly to ensure ability to receive email advice and to allow access to the training course.
• ARRIVE ON TIME **IMPORTANT**: this is essential for Registration online and preparation for an early start. Please connect in 10 minutes early. Late arrivals may not be noticed, may not be able to access the training, may not be eligible for a Certificate of Attendance and may need to re-book their training for another date. *IMPORTANT*: Arrange and Test everything, well in advance to avoid delay and potential inability to arrive on time and access the training course - refer below for further details.
• Duration: A course may typically require 2x Half day sessions in the morning or in the afternoon as applicable (e.g. 8am - 12 noon or, 1pm - 5pm as applicable).
• Time Zone: Course Date & Time: based on Sydney, NSW, Australia (AEST)
• Mode: Delivery is by Live Video Conference Face-to-Face Online as a PUBLIC Training course.
• PUBLIC: The course may include attendees from other organisations.
• Venue: Arrange to provide your own quiet and uninterrupted space suitable for attending a Live participatory Video Conference training course.
• COVID-19 & WHS: Identify and implement all necessary and mandatory requirements within your venue.
• ITC: Availability of a fully functioning pre-tested PC / Mac with video, audio, broadband internet, including pre-familiarisation in accessing and operating ZOOM video Conferencing (Ref: www.zoom.us) as well as any installation and pre-testing needs. Downloading the Zoom Client (from RESOURCES menu) is strongly recommended.
• FULL SIZE HD monitor / screen is essential: A mobile phone or other small screen device will be insufficient and/or unsuitable to enable adequate understanding and/or participation in the training due to: detail in the presentation information; face-to-face involvement required; other potential technical and operational limitations. A full size HD screen is essential. e.g. 12 inch or larger, 15inch+ is recommended.
• Shared Video Conferencing Room / System: each attendee sharing the same system must also have access to an additional individual separate web enabled device to be able to respond to training activities individually and confidentially at the same time e.g. Notebook PC, Tablet, Smartphone etc.
• Connection: Continuity of attendee's fully functioning Video & Audio throughout the training is essential.
• * Not permissible * - Electronic Recordings: Training and All related training material is Copyright (C). All Rights Reserved. Electronic recordings (incl. audio, video, images) by clients, attendees or their agents is not permissible.
• * Not permissible * - Artificial Intelligence (AI) access at any time or by any means: Including AI: technology, applications, software, tools, processes, reference, methods including within the Training Course or with the Training material or in connection with a the training Live Video Conference or training at a Physical site by clients, attendees or their agents is not permissible.
• Identity displayed: Enter Full Name of user (when requested by Zoom before entering the Video Conference).
• Confidentiality: respecting and not divulging sensitive or commercial information discussed by other attendees, speakers or parties.
• Training records: Data including your submitted information, audio visual and other related content from the live training course may be used by the training provider for quality management; continuous improvement purposes and as evidence and record of individual training attendance. Data may be used to substantiate actual attendance including where reasonably requested by an appropriate Third party to whom a Certificate or related statement has been provided by or on behalf of a party stating to have attended training.
• Continuity Contingency Planning: Where technical problems, outage, disconnection or other issues arise, seek to restore your own connection promptly using your own appropriate inhouse or other technical advice. Consider powering down / disconnection and reconnection. Monitor for potential emails from Training provider. Be aware of potential for other parties to also be affected. A delay may be incurred which may extend the completion time for the course. Rescheduling to another date may be necessary.
• Certificate of Attendance eligibility: The attendee’s Video and Audio connection must be of good quality; remain continuous and stable when needed, throughout the training day. Certificate is provided as PDF by email to eligible attendees following full attendance, participation and completion of training including meeting the agreed terms and conditions. Certificates may typically be sent within 3 business days of course completion.
• Booking and or Attendance constitutes Agreement, including: The Party making a training course booking including the individual seeking to attend, agree and confirm they have carefully reviewed all training course details, attendance requirements and all related information to ensure suitability for the purposes intended. In addition, should any uncertainty, confusion, fault, irregularity, inconsistency, omission or ambiguity arise, be assumed or become evident in the training course arrangements, booking, requirements or content, the Client and Attendee(s) are to identify and notify significantly well in advance of any requirement in order to seek clarification, for any kind of intended use or reliance regarding general training attendance purposes.
• Training: access, availability, benefit in whole or in part is specifically for booked attendees only (with substitution available by prior notice); does not include access, availability benefit whether formally or informally, directly or indirectly or in any other, similar or related manner to others who are not booked to attend; does not constitute, include or infer any permission, right, authority or licence to record or copy the training or to transfer or deliver the training to others or to any media or to use Intellectual Property or Copyright material or to practice in a professional capacity; requires the attendee to make and be fully responsible for their own professional interpretations, deductions, conclusions and actions; may include opinions, interpretations and deductions subject to change; does not constitute legal, contractual, financial, business, project or other related professional advice.
• Training Integrity and additional requirements: may be advised to Clients and Attendees at any time where considered beneficial towards enhancing the effectiveness, security and integrity of the training delivery and arrangements.

** CRITICAL INFORMATION SUMMAY **

Please note carefully the following MOST important attendance requirements: Training Attendance and Certificate Issue Eligibility: Attendees will be participating in a Certificate based course subject to important, sensitive requirements, expectations and compliance obligations. It is essential for attendees to ensure: On-time arrival as well as Visible active full and complete attendance, availability and participation. Late arrivals or those absent after arrival may be precluded from any subsequent attendance on the current booked course. Attendees must be in an indoor space suitable for uninterrupted training attendance and participation. Attendance specifically excludes being outdoors or in a stationary or moving vehicle, or in any kind of transit situation during the training. Attendees must attend the course completely in full, continuously and uninterrupted from beginning to end, while maintaining live video and audio attendance and presence with webcam visibility throughout this Live Interactive Face-to-Face (virtual) training course. Attendance may be subject to continuous review including audio, visual and data record capture, record and data logging, evidence of attendance data records monitoring, evaluation and review. Attendees must comprehensively test their own IT arrangements well in advance and have their own backup contingency options in place - this is most essential. In addition and for further clarity: It will not be possible for attendees to engage in non-training activities incl. work, personal, domestic, caretaking activities or responsibilities, attending appointments or meetings, or while being in a stationary vehicle or while driving a vehicle or using or being responsible for plant and equipment or personnel or while subject to distractions which take attention way from the course or distract other attendees, or while 'multi-tasking' or engaged in actual/potential: risk exposed activity during training. Attendees must make prior effective arrangements to delegate / devolve such responsibilities to appropriate other persons. Note that attendance compliance related guidance, notices and or instructions may be provided to attendees individually and or collectively from time to time during the course, by any means including audibly, visually or by electronic text or other modes or media and may be subject to intended and or incidental communication to other attendees to support broader clarity and understanding of important attendance and compliance obligations. Attendees are to ensure that there are no actual, potential or perceived conflicts of interest in existence or which may arise in any manner related to their attendance, including as a genuine and authentic Construction Sector participant, or in their professional interaction with the Trainer or the Training provider's business. Attendees that are deemed unable to meet requirements may be requested to conclude attendance or where deemed necessary by the trainer, may be precluded from attendance. In addition, please note other important requirements provided within this and related documents. In summary, a Certificate of Attendance is only able to be issued to individuals who attend and participate fully and visibly during 100% of the training course as outlined. Training Certificate are issued electronically as a PDF file by email to attendees who have met eligibility requirements. The above is most important. It will be essential for attendees to prepare accordingly.

Change in training course availability - Placement of a booking includes acknowledgement and acceptance of the following: A course may be subject to postponement or cancellation. In addition, a person may be precluded from attending the training in whole or part, where a Conflict of Interest is deemed to exist by the training provider, including where attendance may compromise the Integrity, Rights, IP, Risk management or the progression of the course delivery. Changes to training course availability may be addressed by the party which made the booking, by requesting a refund or by requesting a transfer to a subsequent course. Where transfer is not possible or deemed not appropriate, then a refund may be requested. Any and all liability will be strictly limited to the value of the training course based on the amount actually received by the training provider where a transfer is not permitted, not possible or not requested. Note that the amount received may be subject to delay, based on third party delays of a financial institution or online booking platform. Any eligibility or liability may also be delayed until the amount is received in full by the training provider. Any subsequential loss, consequential loss, indirect loss or related inconvenience or damage of any kind by the party making the Booking or the Attendee will be acknowledged and accepted to be the sole responsibility of the party placing the booking.

Please select carefully as refund is not available once this event has been booked. The nominated attendee may be substituted - advanced notice is required by email please to sol.voron@constructivity.com.au