A Community Workers’ Guide to Health Literacy and Health Care

Health Care Consumers’ Association (HCCA) is the peak health consumer organisation in the ACT. We work to improve the quality and safety of health services and advocate for health equity for people living in the Canberra region.H﻿CCA is moving our events to Humanitix. Please seewww.hcca.org.au/eventsorhttps://events.humanitix.com/host/hcca-actfor future events.

Health Care Consumers’ Association Inc

The Health Care Consumers’ Association invites to a free workshop to learn about health literacy and how to support your clients.

Canberra Health Literacy Events and Training

Free events from the Canberra Health Literacy Network including training and seminars for health and community workers.

Health literacy describes the ability to get, understand and act on health information. Without good health literacy, it can be very hard for people to look after their health, care for family or friends, access health services and navigate our health system. This workshop will support you to: <ul><li>Understand what health literacy means </li><li>Know how health literacy affects health outcomes </li><li>Understand your role in supporting your client in the health system </li><li>Recognise the signs someone is experiencing high demands on their health literacy </li><li>Know what questions to ask to get the most out an appointment with a health professional </li></ul>This workshop is suitable for anyone whose work includes supporting service users to manage or resolve a health issue. This training is specifically designed for community workers living or working in the Australian Capital Territory.We recognise Zoom can be tiring and there will be breaks and activities to help you stay engaged. If you have any questions or would like more information please contact HCCA by phone on 02 6230 7800 or email reps@hcca.org.au

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