Question 1

What is your refund policy?

Accepted Answer

Refunds are available until 72 business hours prior to the program date. After this time, refunds are not provided.

Question 2

Is the Queensland Art Gallery wheelchair friendly?

Accepted Answer

Yes, the Queensland Art Gallery is fully accessible for wheelchairs and wheelie walkers.

Question 3

Do care staff participate in the program?

Accepted Answer

Care staff/assistants remain with group members at all times. The movement and care of the group are solely their professional responsibility. The format is designed to engage participants with dementia. Carers can encourage participants; we ask that they enable autonomy and not complete artworks.

Question 4

How can I best support participants in my care once we arrive at the program?

Accepted Answer

Monitoring participant wellbeing, mobility and safety is your priority during the visit.  Enabling participants to sustain their function and autonomy are also key to how you can maximise participant quality of life outcomes. Use of mobile phones is not permitted during the program.

Question 5

Is there bus parking at the Queensland Art Gallery?

Accepted Answer

There is no designated bus parking spaces at the Queensland Art Gallery. The precinct is a Brisbane City Council parking restricted area; closest kerbside parking (metered) is located at West End.

Question 6

What is the best way to get the the Queensland Art Gallery?

Accepted Answer

The kerbside set down area for drop off and pick up is on Stanley Place, a flat 20 metre walk to Queensland Art Gallery Stanley Place entrance. This is the recommended location for  taxi, bus or vehicle drop off. There are paid carparks in the precinct - vehicle height restriction is 2 metres.

Question 7

Is the program also suitable for people without neurodegenerative disease or dementia diagnosis?

Accepted Answer

This program is an evidence-based therapeutic wellbeing program with the format specifically designed for people living with a neurodegenerative disease or dementia. It is unsuitable for participants who do not have cognitive decline or dementia-related loss of function.

Question 8

How many care support staff are required to come with our group?

Accepted Answer

At least 2 care support staff must attend, with each wheelchair user accompanied by one care support staff member. The correct ratio of support staff is determined by group members' level of cognitive and physical function and the organisation's responsibility to maintain duty of care throughout.

Question 9

What does the paid program offer?

Accepted Answer

The program offers your group an exclusive 90-minute dementia-accessible, non-pharmacological  intervention program for up to 6 people, including facilitated slow looking artwork exploration and creative making activity. All  materials are provided. Includes a copy of artwork images to take home.

Question 10

Can I bring more than 6 people in the group?

Accepted Answer

The therapeutic nature of QAGOMA's  Art and Dementia Program format is designed for up to 6 people with dementia to maintain person-centred, contemporary dementia care approaches and wellbeing outcomes. Larger groups are unable to be accommodated.  You are welcome to make additional bookings.

Question 11

If I bring less than 6 people with dementia, does the program cost reduce?

Accepted Answer

The program cost is for one 90-minute facilitated program led by dementia trained art gallery practitioners. The cost to provide the program does not reduce if there are less people in the group.

QAGOMA Art and Dementia Program | Aged Care or Day Respite Group