Working With High Conflict People

GPD provides the means to upskill and enhance clinical practice for mediators and FDRPs through yearly memberships. Members will be provided with all of their continuing professional development (CPD) requirements for one low cost. We assist in building competence and confidence and aid in developing expertise through a series of webinars and resources specifically designed for the mediation/FDR profession.

Global Professional Development (GPD)

Working with high conflict people is challenging, and requires a specific set of skills, confidence and mastery.

Mediator and FDRP Masterclass Training

GTPD trainers are highly-skilled industry experts.  The skills,  insights and real-life experiences shared by our trainers will enhance your learning experience and provide you with the confidence to excel in your mediation / dispute resolution career.

One of the most daunting challenges in mediation is managing high-conflict individuals. High-conflict people bring unique behavioural patterns and heightened emotions to mediation.High conflict people (HCP) have a pattern of high-conflict behaviour that increases conflict rather than reducing or resolving it. This pattern typically repeats in different situations with many different people.When high-conflict personalities are involved, more preparation is necessary to facilitate a successful result.This MasterClass is for people who need to manage or work with people who engage in high conflict behaviour. The training provides tailored strategies to respond to and mitigate this behaviour in mediation.The insights and real-life experiences shared by your trainers will provide you with the confidence to recognise HCP patterns of behaviour and ways to respond constructivelyYou will learn proven strategies and techniques that will help you:<ul><li>Identify patterns of behaviour, </li></ul><ul><li>Prepare in advance for your interactions, </li></ul><ul><li>Emotionally distance yourself, </li></ul><ul><li>Reduce the emotional impact for parties, and </li></ul><ul><li>Redirect attention towards reaching resolution.</li></ul><ul><li>Dive deep into the psyche of high-conflict individuals, so you can approach situations with empathy and insight.</li></ul>This training is more than just theory, it’s an interactive experience. You will engage in live role-plays and case studies, simulating real-world situations for hands-on practice and mentorship.On completion of this training, you will have the tools and skills to be prepared for working with high-conflict parties, anticipate problems and know how to avoid them or respond to them, and ensure the focus remains on problem-solving rather than reactionary behaviour in high-pressure situations.Three Reasns To Train With Us1. Learn directly from seasoned professionals who've mastered the art of handling high-conflict mediation cases.2. Small Group Learning: To ensure quality interaction and personalised attention, we're capping the number of participants.3. Networking: Connect with fellow mediators and practitioners, sharing experiences and expanding your professional circle.<ol></ol>We're committed to your growth and success, so please reach out if you have any questions or need further details. Linda Kochanski, Robyn Hooworth and Bobbi ReillyGPD DirectorsYour Trainers:GPD trainers are leading dispute resolution specialists whose training, teaching, and research expertise places them at the forefront of current industry theory and practice.Each of your trainers is a practicing mediator/fdrp and they use the skills they teach in their own practices every day.

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Working With High Conflict People

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