Who is it for
This course is useful for anyone wanting to use Crisisworks to manage relief in local government including managing an Emergency Relief Centre, Community Emergency Hub, Recovery Hub or Evacuation Centre.
Prerequisites
Basic proficiency in Crisisworks OR Crisisworks for Beginners (CWMR07)
Outcomes
After completing this course, users should be able to manage relief at council using Crisisworks including entering relief registrations, transition relief registrations to recovery cases and work with the public relief forms.
Duration
This course consists of a single 90 minute session (including quick assessments, optional question and answer session).
Modules Covered
Recovery (Relief Registration, Needs & Tasks)
Operations (Offers)
Administration (Rostering)
Contents
- Set up a relief/evacuation centre in Crisisworks
- Manage a relief centre roster and availability
- Communication with staff or volunteers
- Recording relief registrations
- Communicating with attendees/evacuees
- Follow up relief related tasks
- Transition from relief to recovery
- Recording offers of assistance
- Q&A
