Healthcare Communication 3 Day Masterclass

For further information, please contactE: ocph@deakin.edu.auP: 03 5227 8664

Deakin University, OCPH

Fastrack your communication skills at this 3 day intensive masterclass with experts in healthcare communication.

Waurn Ponds Estate

Communication is a core clinical skill that is essential to the delivery of safe, high-quality care and can be developed and improved with practice, reflection, lifelong learning, mentorship and support.This intensive program will focus on refining core skills, and conducting complex conversations for chronic and life-limiting illness, such as shared decision-making, lifestyle behaviour change and end-of-life discussions.This residential session will be held at Waurn Ponds Estate, tucked away on Deakin University’s Waurn Ponds Campus. The Estate is surrounded by a beautiful, distraction free rural environment only 1 hour from Melbourne and 30 minutes’ drive from Avalon Airport. An outdoor solar heated pool and spa, gymnasium, tennis courts and walking tracks provide an enriched experience along with local and regional produce to nourish and sustain you throughout your stay.During the masterclass participants will :<ul><li>Engage in structured reflective writing activities to consider personal communication challenges, options for improvement and strategies to implement action into clinical practice</li></ul><ul><li>Gain awareness of the evidence-based frameworks and models to support effective clinical consultations</li></ul><ul><li>Review the strategies to invite the patient to participate in decision-making and elicit goals and concerns as part of the decision-making process</li></ul><ul><li>Develop skills to observe and deconstruct consultations by analysing patient-clinician interactions</li></ul><ul><li>Develop strategies and practise responses for communication challenges pertinent to communicating risk, discussing prognosis and future care plans</li></ul><ul><li>Apply new skills by engaging in experiential learning with simulated patients and contribute to group experiential learning opportunities</li></ul>Who should attend?All health professionals seeking to further develop and refine key communication skills.

REGISTRATION RATESEarly Bird Register before 6 September 2022Consultants $2850 plus GSTNursing, Paramedicine, Allied Health and Junior doctor rate $1950 plus GSTStandard rates from 6 September 2022Consultant $3200 plus GSTNursing, Paramedicine, Allied Health and Junior doctor rate $2200 plus GSTMaster Class Inclusions<ul><li>Participation in the masterclass, morning tea, lunch and afternoon tea from Tuesday 6 December to Thursday 8 December 2022 for one delegate</li><li>Dinner and beverages on Tuesday evening (6 December 2022) for one delegate</li><li>Dinner and beverages on Wednesday evening (7 December 2022) for one delegate</li><li>Discounted accommodation for each night of the masterclass</li><li>Access to complimentary Waurn Ponds Estate facilities, including swimming pool, gymnasium and walking trails</li><li>Free wireless internet</li><li>Free Parking </li><li>Transfer to dinner venue on 7 December 2022</li><li>Certificate of participation</li></ul>Exclusions<ul><li>Accommodation costs ( a discounted accommodation rate and link to booking form is provided below) or here <a href="https://docs.google.com/document/d/1nTUvkV0UO9BP4oOk42EqNBD617R5GGYY/edit?usp=sharing&amp;ouid=101052675218569552566&amp;rtpof=true&amp;sd=true" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">Accommodation registration form</a> </li><li>Transport to and from Waurn Ponds Estate</li><li>Mini bar, room service and incidentals</li><li>Meal charges for in-room guests (breakfast, lunch, dinner and all other meals and beverages)</li><li>Accommodation charges where an additional room or additional bedding is required</li><li>Optional extras</li></ul>Please note the event program is reserved for registered delegates

ACCOMMODATIONSingle accommodation at $200 per room per night including breakfast for 1 and overnight parkingTwin accommodation at $245 per room per night including breakfast for 2 and overnight parkingAccommodation to be booked by completing the attached form and emailing:wpe@deakin.edu.au<a href="https://docs.google.com/document/d/1nTUvkV0UO9BP4oOk42EqNBD617R5GGYY/edit?usp=sharing&amp;ouid=101052675218569552566&amp;rtpof=true&amp;sd=true" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">Accommodation registration form </a>Accommodation rooms have been held as part of the OCPH Masterclass however when this allocation has been exhausted or at 28 days prior to arrival date (whichever occurs first) rooms will then be subject to availability.<a href="https://waurnpondsestate.com.au/" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">Waurn Ponds Estate Website</a>

TERMS AND CONDITIONSCancellationIf a participant chooses to cancel their confirmed registration, or cannot or does not attend the program, the following fees and conditions will apply:<ul><li>The registered participant may nominate a substitute delegate in their place in the program at no additional charge. To do so, both the registrant and the nominated substitute must provide written notification to ocph@deakin.edu.au at least seven working days prior to the first day of the program.</li><li>The registered participant may alternatively cancel their registration in writing to ocph@deakin.edu.au and pay the applicable cancellation fee. Registration cancellations received: </li></ul> On or before 6 October 2022 (60 days prior to the first day of the program) will incur an administration fee of $120 including GSTBetween 6 October 2022 and 8 November (between 60 and 28 days prior to the first day of the program) will incur a cost recovery fee of 50% of your total registration fee including GSTAfter 8 November 2022 (less than 28 days prior to the first day of the program) will incur a cost recovery fee of 100% of your total registration fee including GST.COVID-19 information and cancellation policyOCPH is committed to participant health and safety. We are dedicated to adhering to local, state and federal policies and restrictions – including those in relation to COVID-19.OCPH may be required to cancel a course at any time in order to adhere to any sudden changes in local restrictions. If participants are unable to attend due to a direct result of government restrictions in place due to COVID-19, they are able to transfer to another course in the same calendar year or request a refund. You are asked not to attend if you feel unwell.Depending on current restrictions and regulations, the following may be applicable to delegates attending in-person: <ul><li>Guests will be asked to show proof of vaccination via the Service Victoria app upon arrival. Should any guests not be able to provide this, they will be asked to exit the building and the campus immediately</li><li>Maintaining 1.5 metre social distancing throughout the day</li><li>Sanitising regularly throughout the day (especially when changing rooms and before and after eating and drinking</li><li>Wearing of a fitted mask (dependent on local government regulations).</li></ul>

FACILITATORSPeter Martin, MB BCh BAO, MMed, FAChPMProfessor of Clinical Communication &amp; End-of-Life Care, Deakin University School of MedicineDirector, Centre for Organisational Change in Person-Centred Healthcare (OCPH), Deakin University, Faculty of HealthPalliative Medicine Physician at Barwon Health.Peter has been involved with communication skills training for 25+ years and has been a clinician for over 30 years. His clinical interest is cancer cachexia. He has taught communication skills with Cambridge, Monash, Melbourne and Deakin medical schools. He has taught at numerous postgraduate courses with a variety of health professional disciplines nationally over the last 15+ years. Since becoming the Director of OCPH he has developed and run numerous 1,2 or 3-day courses on healthcare communication including numerous train-the-trainer courses. The OCPH’s major intervention is an organisational level intervention to drive person-centred healthcare communication called Your Thoughts Matter.

Meg ChiswellDeputy Director, Centre for Organisational Change in Person-Centred Healthcare, Deakin University, Faculty of HealthMeg originally worked as a Radiation Therapist and educator at RMIT University in Melbourne before moving into strategic oversight of programs at Cancer Council Victoria including 13 11 20 Cancer Information and Support, Cancer Education and Peer Support Programs, and the Victorian Cancer Clinicians Communication Program.Meg has been instrumental in building communication skills programs for health professionals and non-clinical staff working with cancer patients in Victoria. Meg has personally delivered more than 100 experiential healthcare communication skills programs to over 600 professionals.Meg is a member of the International Association for Communication in Healthcare (EACH) and is the Australian representative on the teaching subcommittee (tEACH) for this group. In 2016, Meg convened the inaugural Teaching Communication in Healthcare Conference and Education Program in partnership with EACH and the Victorian Department of Health and Human Services, bringing together more than 120 local and international delegates. Following the success of these events, Meg has worked closely with Peter Martin to establish and lead the Australian tEACH network for communication skills educators in healthcare.

John ReevesClinical PsychologistJohn works in full-time private practice in Gippsland, Victoria as a Clinical Psychologist.He is an Affiliate Senior Lecturer at the Centre for Organisational Change in Person-Centre Healthcare (OCPH) within Deakin University’s School of Medicine.John has been teaching clinicians and students critical communication skills for over 30 years and regularly facilitates workshops for the Victorian Cancer Clinicians Communication program (VCCCP), Monash Rural Health (MRH) and the Gippsland Region Palliative Care Consortium (GRPCC).He has special interest in the treatment of anxiety disorders, treatment of psychological trauma and mindfulness-based Cognitive Behavioural Therapy (CBT) and brings a wide range of knowledge and clinical experience to his role as a facilitator. John completed his Master of Psychology at the University of Melbourne and is a member or the Australian Psychological Society (APS), and the APS College of Clinical Psychologists. He has worked as both a consultant and trainer for the Australian Centre for Post Traumatic Mental Health and is a Master Trainer for the highly acclaimed Mental Health First Aid program.

Healthcare Communication 3 Day Masterclass

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Healthcare Communication 3 Day Masterclass

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