Workshop - From First Contact to Loyal Customer

This is aCity of Caseyevent, hosted by Council's Economic Development team . This event has been designed to support the growth of local businesses in CaseyTo connect with Council's Economic Development team, please emailecodev@casey.vic.gov.auor phone the Casey Business Helpline on (03) 9705 2000For a full range of local business support initiatives, events and programs please visit the Backing Business in Casey website - https://businessincasey.com.au/

City of Casey - Economic Development Team

Learn How to Map Every Step of Your Customer's Experience

Cranbourne West Community Hub

Part of the Business Series of workshops with the City of Casey.Join Aileen Day, one of Australia’s leading authorities in customer experience to learn how to design your very own customer experience journey map.With your purpose-built journey map, you will be able to easily identify touchpoints in your business that can lead you to attract, convert, and retain the customers that are right for you.Those are the customers who become your business advocates helping make you commercially adaptable, profitable, and transform from a business into a trusted and value driven brand.

Workshop - From First Contact to Loyal Customer

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Workshop - From First Contact to Loyal Customer

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