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Venue Safety Tipsheet: How to Keep Your Venue’s Fans Safe and Satisfied

Event producers, organisers, and venue owners have one responsibility that overrides all others: to keep their customers safe.

Event producers, organisers, and venue owners have one responsibility that overrides all others: to keep their customers safe. It’s a serious responsibility that often goes unspoken — or taken for granted.

The unfortunate truth is that harassment and sexual assault do occur during your events — and, furthermore, these incidents are likely invisible to you.

You and your staff can’t be everywhere at once, but these tips will help ensure your fans feel heard and safe in your space. Download the tipsheet to learn:

    • How social media can inform you of how your event safety is functioning
    • Ways to make your event’s values clear to your attendees and your staff
    • How to train your staff to react empathetically and effectively to concerns

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Event producers, organisers, and venue owners have one responsibility that overrides all others: to keep their customers safe. It’s a serious responsibility that often goes unspoken — or taken for granted.

The unfortunate reality is that harassment and sexual assault do occur during your events — and, furthermore, these incidents are likely invisible to you. Even a seemingly minor transgression of personal safety or dignity can mean you’ve lost a customer for life.

If you own or manage a venue or festival, this Venue Safety Tipsheet is for you. These tips will help ensure your fans feel heard when they have concerns — and will help them feel safe in your space. They’ll also help you and your staff take action when issues arise. Keep reading to learn simple steps you can take that will make a big impact.

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