Crucial Conversations for Mastering Dialogue (2-day)
The difference between average and great workplace performance lies in how well you handle difficult conversations. At the heart of all workplace or family problems are conversations that are either not being handled or not being handled well.
Crucial Conversations® for Mastering Dialogue gives you the skills to step into disagreement—rather than over or around it—and turn disagreement into dialogue for improved relationships and results.
- Key skills you will learn from the course:
- Identify the conversations that are keeping you from your desired results
- Speak persuasively not abrasively, no matter the topic
- Make it safe for others to share their honest opinions
- Gain control of your own emotional responses
- Improve teamwork, productivity and effectiveness
This practical and powerful two-day workshop is based upon the best-selling business book, Crucial Conversations.
Crucial Conversations Skills Bundle [3-day]
[Crucial Conversations for Mastering Dialogue (2-day) + Crucial Conversations for Accountability (1-day)]
Get great value from our Crucial Conversations training by getting certified in Crucial Conversations for Accountability Add-on in 1-day at a reduced price.
Crucial Conversations for Accountability Add-On empowers graduates of Crucial Conversations for Mastering Dialogue to expand on their dialogue skills to candidly and respectfully manage performance at all levels of their organisation.
Fast-track your learning with our new one-day Crucial Conversations for Accountability Add-on by selecting “Add-on” at the checkout.
