You will learn how to increase client satisfaction by delivering culturally appropriate services, including strategies to improve health professionals’ knowledge, skills and confidence in the palliative approach to care for people with a life-limiting illness. The training will enable you to understand how to provide the best possible care and support for people with different cultural needs.
Target Audience
Allied health clinicians, registered nurses, enrolled nurses and AINs working with older people in the community and residential aged care services.
Topics include
- Understand the palliative approach to care
- Learn how culture influences expectations, decision-making and reactions to the palliative approach
- Apply the palliative approach to a cultural briefing
The cultural aspect of this session does not include any clinical information.
PEPA is funded by the Department of Health and is aimed at preparing Australia's health workforce to deliver quality, holistic, person-centred and culturally responsive care to people with a life-limiting illness.
PICAC, auspiced by MCCI, is a government initiative that can help you to develop and enhance relationships with CALD aged care communities, identifying their unique needs.
For more information contact Gail Jugow – gail@mcci.org.au or Rachel - rachel.bilton-simek@act.gov.au
