Digital Skills for the Care Sector: Digital Coaching

Digital Skills for the Care Sector: Digital Coaching

This 2.5hr online workshop will upskill care workers to be an effective digital coach.

By MDS Sector Support, Development & Training

Date and time

Wednesday, June 14, 2023 · 4 - 6:30pm PDT

Location

Online

About this event

Would you like to support your clients build their digital skills?

Care workers are often being asked to help support their peers, teams and clients with new digital technologies and apps. They often don’t know where or how to start.

This course is designed to upskill care workers, who have a base level of digital skills, to build their confidence to be an effective digital coach for their peers, teams and clients.

Key topics:

  • Being a Digital Coach - what does the role entail and what qualities do you need
  • Digital Learner Journey - understanding the stages of your learner’s journey and meeting them where they are
  • Learning Styles - applying characteristics of each learning style to enhance learning efficiency
  • Setting up and building your coaching relationship - building trust and rapport using What and How questions
  • Think Like a Coach mindset - essential 4 point Framework that Digital Coaches can use to approach any coaching situation
  • The Art of Questioning - how to ask powerful, thought provoking questions to elicit responses that will help your learner progress

Facilitated by: YourLink

TERMS: This workshop is funded by CHSP Sector Support Development & Training. If you register and do not attend, your organisation may incur a recovery fee.

Organized by

MDS Sector Support, Development & Training

The Sector Support, Development & Training (SSDT) Project is an Australian Government project funded through the Department of Health and Aged Care, Commonwealth Home Support Programme (CHSP). The aims of the project are to support the Aged Care Sector in our region which encompasses South West Sydney (Bankstown, Fairfield, Liverpool), Macarthur (Campbelltown, Camden, Wollondilly) and Wingecarribee Local Government Areas and to provide support to our elderly residents who may wish to enter the My Aged Care System in order to receive CHSP services that will enable them remain living independently at home and in their community.

The SSDT Project is able to provide subsidised training to both paid and volunteer staff who work within CHSP. Our training workshops are designed to meet the specific needs of the industry, fees for training are heavily subsidised and sometimes free, in order to provide equitable access to quality training for all staff.

SSDT Project staff meet regularly with local service providers through our regular Ageing Forums in order to determine industry needs and to ensure that we are able to deliver training, information, presentations and workshops on the current issues happening within the ever changing Aged Care CHSP space. We share industry news and updates with other providers in the community sector by facilitating regular Ageing Forums, sharing information and actively participating in various other events within our funded regions.

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