The Enquiry Experience Tracker is a syndicated research program that helps education providers understand how well they respond to inquiries from prospective students.
Using a range of personas, Edified's team of mystery shoppers pose as prospective students and place undergraduate and postgraduate inquiries through your key channels.
Our communication experts analyze, score and benchmark the experience against other universities and colleges worldwide so you can understand your performance.
Join this information session to learn more about the 2024 research round and how you can be involved.
---
What you'll gain from attending this session:
- Overview of the Enquiry Experience Tracker research methodology
- Summary of global and Canadian insights from the 2023 research
- See an example of an institution report
- An opportunity for BC institutions to participate in the 2024 research round
- A chance to have input into the inquiry channels, personas and inquiry topics to be included in the 2024 research
There will also be a time for Q&A at the end.
---
This session will be hosted by:
- Elyse Pipitone, Consultant at Edified
You can find out more about the Enquiry Experience Tracker at www.edified.com.au/eet
