Skip Main Navigation

Switch to the new event creation experience

Our event creation experience has a brand new look that’s sleek, modern, and makes it faster to create and manage events. Use this guide to make the transition from the classic experience to the new experience.

NOTE: Not sure which experience you're in? eblink{Tell the difference=>https://www.eventbrite.com.au/support/articleredirect?anum=41424}.

Why you should switch from classic to new.

☑️ Simpler, faster event setup — We guide you through, step by step: enter basic information, add details, and create tickets. ☑️ An event summary perfected to getting the word out — Along with your full event description, describe your event in 140 characters or less. For public events, the summary appears next to your event title on Google, when shared across social media platforms, in Eventbrite’s discovery, and on various eblink{distribution partner platforms=>https://www.eventbrite.com.au/support/articleredirect?anum=41500 target=_blank} (where supported). ☑️ Improved ticket setup and management — New options to differentiate between tickets (free or paid) and donations, as well as the ability to copy tickets. ☑️ Access to new tools and functionality — Set the location as “To be announced,” schedule an event to automatically publish (go live) at a future date and time, create add-ons to sell merchandise and enhanced event experiences, and more! ☑️ Event management tools remain as powerful as ever — The new event creation experience includes the same robust functionality you’re used to. From customised order options like “Order Form” and “Order Confirmation” to event settings like “Privacy” and “Payments & Payouts,” it’s here! ☑️ The new event creation experience replaces the classic flow. Make the switch today and be ahead of the curve!

— 1: Event Details <> Basic Info.

Image highlighting (1) classic versus (2) new event creation experience differences for 1: Event Details and how it maps to Basic Info.
Image highlighting (1) classic versus (2) new event creation experience differences for 1: Event Details and how it maps to Basic Info.

The items in 1: Event Details (classic) now live under Basic Info (new), with the exception of “Event Image” and “Event Description” (moved to eblink{Details=>https://www.eventbrite.com.au/support/articles/en_US/Troubleshooting/what-s-changing-with-eventbrite-s-new-event-creation-experience?lg=en_AU#3}). Options appear in the following order: (1) CLASSIC <> (2) NEW • Event Title <> Event Title • Location <> Event Type & Event Category • Starts & Ends <> Organiser • Event Image <> Location (the Reserved Seating option is only available after you set a venue location for the event) • Event Description <> Date and Time • Add FAQs <> N/A (add FAQs under Details) • Organiser Name <> N/A (enter above, under “Organiser”) • Organiser Description <> N/A (edit under eblink{Organiser Profile=>https://www.eventbrite.com.au/myprofile/}) • Link to Facebook and Twitter <> N/A (edit under eblink{Organiser Profile=>https://www.eventbrite.com.au/myprofile/}) It’s your turn! Go to Basic Info and fill in the required information. Then “Save & Continue”.

TIP: Options to display the start and end time of your event now live under eblink{Privacy Settings=>https://www.eventbrite.com.au/support/articles/en_US/Troubleshooting/what-s-changing-with-eventbrite-s-new-event-creation-experience#5} > Display.

— NEW: Details.

Image highlighting (1) classic versus (2) new event creation experience differences for 1: Event Details (Event Image and Event Details) and how it maps to Design.
Image highlighting (1) classic versus (2) new event creation experience differences for 1: Event Details (Event Image and Event Details) and how it maps to Design.

A few key items from 1: Event Details (classic) now live in Details (new). Options appear in the following order: (1) CLASSIC <> (2) NEW • Event Image <> Main Event Image • Event Description <> Description It’s your turn! Go to Details and fill in the required information. Then “Save & Continue”.

— 2: Create Tickets <> Tickets.

Image highlighting (1) classic versus (2) new event creation experience differences for 2: Create Tickets and how it maps to Tickets.
Image highlighting (1) classic versus (2) new event creation experience differences for 2: Create Tickets and how it maps to Tickets.

The items in 2: Create Tickets (classic) now live under Tickets (new). • Country & Currency — moved to eblink{Payments=>https://www.eventbrite.com.au/support/articles/en_US/Troubleshooting/what-s-changing-with-eventbrite-s-new-event-creation-experience#5} • Tax Options — moved to eblink{Payments=>https://www.eventbrite.com.au/support/articles/en_US/Troubleshooting/what-s-changing-with-eventbrite-s-new-event-creation-experience#5} • Refund Policy — moved to eblink{Payments=>https://www.eventbrite.com.au/support/articles/en_US/Troubleshooting/what-s-changing-with-eventbrite-s-new-event-creation-experience#5} Seeing a theme? We moved items to Payments that aren’t directly tied to creating tickets. This simplified experience allows you to focus on tickets and act with intention when managing payment-related items for the overall event. It’s your turn! Go to Tickets and fill in the required information. Then “Save & Continue”.

TIP: Some options are only visible after you create a paid ticket or donation and save the event.

NOTE: The Reserved Seating venue map is created in Basic Info. Reserved Seating checkout options are managed under Tickets.

— 3: Additional Settings <> "Privacy Settings".

Image highlighting (1) classic versus (2) new event creation experience differences for 3: Additional Settings and how it maps to the new Privacy Settings options.
Image highlighting (1) classic versus (2) new event creation experience differences for 3: Additional Settings and how it maps to the new Privacy Settings options.

The items in 3: Additional Settings (classic) now live under Privacy Settings (new). Options appear in the following order: (1) CLASSIC <> (2) NEW • Listing Privacy <> Privacy • Remaining Tickets <> Display It’s your turn! Go to "Privacy Settings" to manage these options.

— Design (Preview) <> Preview.

Image highlighting (1) classic versus (2) new event creation experience differences for Design and how it maps to Preview.
Image highlighting (1) classic versus (2) new event creation experience differences for Design and how it maps to Preview.

The Design tab (classic) had you choose whether to show registered attendees on the event listing and offered a preview of your event listing. To preview your event in the new experience, click Preview in the header (top-right of the page). It’s your turn! Go to your event and click Preview to check out your event listing.

TIP: We use structured content to offer clean event listings that aid conversion and for security purposes. If you’d like to further customise the attendee experience, consider options like eblink{embedded checkout=>https://www.eventbrite.com.au/support/articleredirect?anum=40956 target=_blank} (keep attendees on your website).

NOTE: For eblink{privacy=>https://www.eventbrite.com.au/support/articleredirect?anum=8478 target=_blank} reasons, the option to show attendees on the event listing is not available in the new experience.

Coming soon!

• Show registered Facebook friends to potential attendees

NOTE: In the new event creation experience, you can still create promotional codes that apply to multiple events, but you can’t tie ticket types to those codes from your ticket settings. Instead, go to “Discount & Access Codes” to eblink{select what ticket types your codes apply to=>https://www.eventbrite.com.au/support/articles/en_US/How_To/how-to-edit-or-delete-a-promotion#5}.

Related articles

Still have questions? Our team can help. Contact us.