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How to request Advance Payouts for your events

Antwonne

Updated by Antwonne D. on 26/02/2016

If you're using Eventbrite Payment Processing to collect payments, you can receive payouts before your event(s) takes place! All we need is your Eventbrite account email address and we can add you onto our Advance Payouts program. This payout schedule allows you to collect payouts either twice a month (on the 1st and the 15th of each month) or once a month (on the 1st of each month) before your event(s) end or complete, and comes at no extra cost. ebmail{Contact us=>mailto:advancepayouts@eventbrite.com?subject=Advance Payouts request for my Eventbrite account&body=Hi. My Eventbrite account email address is [[ENTER HERE]]. I'd like to receive Advance Payouts on [[DELETE ONE OPTION]] the 1st and 15th / on the 1st of each month.} to request!

NOTE: If you're already part of our Advance Payouts program and no longer want to receive Advance Payouts, eblink{contact us=>https://www.eventbrite.com.au/support/contact-us} with your account email address and the reason why you'd like to removed from this payout schedule. Our Payment Operations team will be able to assist.

Who Can Receive Advance Payouts and How

If you're organising an event that's using Eventbrite Payment Processing, you're qualified to apply for Advance Payouts. ebmail{Contact us=>mailto:advancepayouts@eventbrite.com?subject=Advance Payouts request for my Eventbrite account&body=Hi. My Eventbrite account email address is [[ENTER HERE]]. I'd like to receive Advance Payouts on [[DELETE ONE OPTION]] the 1st and 15th / on the 1st of each month.} with the email address on your Eventbrite account and our customer experience team can get you set up. eblink{Learn more about our default payout schedule=>https://www.eventbrite.com.au/support/articleredirect?anum=4373}.

When You'll Get Paid

We start processing payouts either once a month (on the 1st of each month) – or twice a month (on the 1st and 15th of each month). Direct deposits can take up to 3 banking days to reach U.S. bank accounts after they start processing, and up to 7 banking days to reach non-U.S. bank accounts. Physical checks can take up to 5 business days to reach you (physical checks are only mailed in the U.S.) eblink{Learn how to see the status of your payout=>https://www.eventbrite.com.au/support/articleredirect?anum=4374}.

How Much You'll Receive

We'll send you a portion of your gross sales with each Advance Payout (minus eblink{our fees=>https://www.eventbrite.com.au/fees}). We withhold a small portion of your gross sales in case you need to issue any eblink{refunds=>https://www.eventbrite.com.au/support/articleredirect?anum=3399} and to cover chargebacks. The amount we reserve is paid out to you with your final payout five business days after the end of your event, minus our fees and any refund or chargeback amounts. There is a cap on Advance Payouts per account at any time.

EXAMPLE: Erica hosts a movie screening and is signed up for Advance Payouts. To reconcile the payout that started processing on March 15, she considers the following: • Her ticket price is set to $10. • Her event is using Eventbrite Payment Processing. • The Eventbrite Service Fee is $1.24 and the Eventbrite Payment Processing Fee is $0.30—making the fee $1.54 per ticket sold. • She's passing the Eventbrite Service Fee and Eventbrite Payment Processing Fee on to attendees (attendees pay $10 + $1.54 = $11.54 per ticket). • Between March 1 and March 14, 500 tickets are purchased. • Gross sales between March 1 and March 14 equal $5,770.00 [ 500 x (10 + 1.54) ] (number of tickets sold x total attendees paid per ticket). • Total fees for ticket sales between March 1 and March 14 equal $770.00 [ 500 x 1.54 ] (number of tickets sold x fee per ticket sold). • The 25% reserve held for gross sales completed between March 1 and March 14 equals 1,442.50 [ 0.25 x 5,770.00 ] (reserve percentage x gross sales). Erica confirms the payout that started processing on March 15 equals $3,557.50 [ 5,770.00 - 770.00 - 1,442.50 ] (gross sales - total fees - reserve held).

NOTE: The Advance Payouts program applies at an account level. Any events in your account that use Eventbrite Payment Processing will have Advance Payouts in effect, and all amounts paid out before your first Advance Payout won't count towards the cap.

What To Do If You Need More Money

If you think you'll exceed the cap for Advance Payouts, eblink{contact us=>https://www.eventbrite.com.au/support/contact-us} with the following information and we can pass your request onto our Finance Team: 1. The total desired cap increase amount you'll need upfront to cover your event expenses 2. Your estimated gross ticket sales 3. The type of business you run (corporation, partnership, sole-proprietor) 4. Legal name of applicant or the legal name of your company 5. Optional: Desired reserve percentage This is an application process, and applying is not a guarantee you'll receive a cap increase. You will be required to submit varying levels of personal and financial information based on how much of an increase you are requesting. This process takes about 10 business days to complete once you submit your completed application.

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