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How to choose a great event image

Your event image represents your event and should capture the experience your attendees have to look forward to. To make sure your event image looks great, choose a high resolution photo that's unique, inspiring, and catches your attendees' interest. We recommend using at least a 2160 x 1080px (2:1 ratio—twice as wide as tall) image that's no larger than 10MB. If your image is twice as tall as wide, eblink{add it to the Event Description=>https://www.eventbrite.com.au/support/articleredirect?anum=3225} instead.

TIP: Don't leave your event image empty! Eventbrite uses event images to determine the quality of an event. This quality ranking is used by our algorithms to optimise event placement in the discovery views in our app and website.

PRO TIP: After uploading an event image, click Adjust to crop/reposition or Remove to upload a different event image. If you experience display issues or errors when uploading your event images, it might be the internet browser. Try eblink{clearing your cache and cookies=>https://www.eventbrite.com.au/support/articleredirect?anum=3743} to resolve.

NOTE: Only certain features and event settings are supported by the modern event listings design at this time. eblink{Make sure your event qualifies=>https://www.eventbrite.com.au/support/articleredirect?anum=25466}.

The importance of adding an event image

Your event image will appear at the top of your event listing, and in our search directory and promotional tools.
Your event image will appear at the top of your event listing, and in our search directory and promotional tools.

Having a high quality event image helps attract attendees to your event, and it's the only image that appears on Eventbrite’s homepage, search directory, mobile app, and other promotional tools. Eventbrite uses the event image to share and promote your event, and it’s displayed on all screen sizes and device types.

TIP: Make sure to preview your event listing on both desktop and mobile. A majority of your attendees will look at your event on their phones.

NOTE: No matter the brightness when uploaded, event images are dimmed on the event listing to create contrast between the event image and the event title (when the title is shown in front of the image.) When viewed elsewhere on Eventbrite, the event image displays as you uploaded and cropped.

Guidelines for image files

Use the following guidelines to get the highest quality event image: • Dimensions: Find at least a 2160 x 1080px (2:1 ratio) image. A 2:1 ratio image is a horizontal or landscape image that's twice as wide as it is tall (or close to that ratio). • File Type: Pictures with file types JPEG, BMP, PNG, or GIF work best. We support transparent images but recommend against it, because it can lead to issues displaying the image properly on certain devices and browsers. • File Size: Use an photo that's no larger than 10MB. • General: Avoid images that have a lot of text, logos, and fliers. The additional information in the photo can distract attendees when viewing it on your event listing, our search directory, and other promotional tools. To see the dimensions, file type, and file size for your image, find the image file on your computer, then right-click on the file. You can choose "Get Info" (for Mac) or "Properties" (for PC). Make sure to check the dimensions, file type, and file size before adding your event image (eblink{classic event creation experience=>https://www.eventbrite.com.au/support/articleredirect?anum=3226} | eblink{modern event creation experience=>https://www.eventbrite.com.au/support/articles/en_US/Multi_Group_How_To/How-to-create-an-event-using-our-new-event-creation-experience?lg=en_AU#3-2}).

TIP: You'll be able asked to crop your event image after uploading so it looks it's best at the top of your event listing. If you'd like more of the image to appear when cropping, first decrease the image size with an image editor like eblink{PicMonkey=>http://www.picmonkey.com}.

PRO TIP: The error message "There was a problem uploading. Please try again." is shown if your image file doesn't meet the guidelines for images. Review the section above to confirm your image meets the criteria. Then, try uploading again. Still having trouble? Feel free to eblink{contact us=>https://www.eventbrite.com.au/support/contact-us}.

NOTE: Any images you use must be yours or adhere to Creative Common copyright licences. eblink{Flickr=>https://www.flickr.com/creativecommons/} has a great Creative Commons section, and you can browse or search through content under each type of licence to find photos. We recommend using photos under "Attribution Licence," which allows you to use the works as long as you give credit to the copyright owner.

Where to add logos and other images

• Event Logo: We recommend eblink{adding your logo in your organiser profile=>https://www.eventbrite.com.au/support/articleredirect?anum=3458} to showcase your logo on your event listing. You can also eblink{upload your logo and any other photos into your event description=>https://www.eventbrite.com.au/support/articleredirect?anum=3225}. • Fliers & Posters: eblink{Add images in your Event Description=>https://www.eventbrite.com.au/support/articleredirect?anum=3225} to showcase fliers and posters. Any photos with text, logos, and other elements are best displayed in the event description.

TIP: Many organisers also add sponsor logos to the Event Description for reference.

PRO TIP: The event image is not a background image and instead can be thought of as a header. It will not cover the entire page (top-to-bottom) and displays in a fixed position at the top of your event listing. Looking to further customise your event listing? Learn how to eblink{customise your event listing=>https://www.eventbrite.com.au/support/articleredirect?anum=3297} and eblink{customise your event description=>https://www.eventbrite.com.au/support/articleredirect?anum=3326}!

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