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Create an event

Eventbrite LogoUpdated by Cortney N

Categories: New Event Creation Experience, Creating & Editing Events & Tickets

Create an event to sell tickets using Eventbrite. To get started, click “Create event” and enter your event details. Then add your ticket types. Before publishing, be sure to set up your order form and add your payout details. After you create your event, get the word out by using Eventbrite's promotional tools.

<h2 id="01">Set up your event details</h2>   <h3 id="01-1">1. Create a new event.</h3> <p><a href="https://www.eventbrite.com.au/organisations/events" target="_blank">Log in</a> to your Eventbrite account and select <a href="https://www.eventbrite.com.au/create/" target="_blank">Create Event</a>. </p> <h3 id="01-2">2. Enter your Basic info</h3> <p>Go to &quot;Basic info&quot; and fill in:<br> </p> <ul><li><b>Event title</b> - Give your event a clear title.</li><li><b>Event organiser</b> - The person or organisation hosting the event. If your organiser isn&#39;t listed, <a href="https://www.eventbrite.com.au/support/articleredirect?anum=3458" target="_blank">create a new profile for them</a>.</li><li><b>Event type &amp; category</b> - Your event&#39;s &quot;genre&quot;.</li><li><b>Event tags</b> - Keywords that help your attendees find your event.</li><li><b>Event location</b>: Choose “Venue” if your location is in-person, or “Online event” if your location is virtual. Select &quot;To be announced&quot; if you aren&#39;t sure of your location yet.</li></ul> <h3 id="01-3">3. Add your dates.</h3> <p>Enter your event’s start and end date and time. If you have an event that occurs across multiple dates, <a href="https://www.eventbrite.com.au/support/articleredirect?anum=41727" target="_blank">review your setup options</a>. </p> <h3 id="01-4">4. Add your event image and details</h3> <ul><li><b>Main event image</b>: Must be a JPEG or PNG no larger than 10MB. Images with at least 2160 x 1080px (a 2:1 ratio) work best.</li><li><b>Description</b>: Write a summary up to 140 characters that describes the most important details of your event. Then use the description to give more details about the information you included in your summary.</li></ul> <p><br>You can add additional JPEG or PNG images to your event description, but PDF files are not supported. <a href="http://www.eventbrite.com.au/support/articleredirect?anum=8898" target="_blank">Learn more about adding an event image</a>.</p> <h3 id="01-5">5. Set up your online events page.</h3> <p>If your <a href="https://www.eventbrite.com.au/support/articleredirect?anum=19996" target="_blank">event is taking place online</a>, add a link to your webinar or meeting. Then add any other information attendees will need to join.<br> </p> <h3 id="01-6">6. Save &amp; Continue.</h3>   <p> </p> <h2 id="02">Set up your tickets</h2> <p>If your event needs assigned seating, follow <a href="https://www.eventbrite.com.au/support/articleredirect?anum=30532" target="_blank">these steps</a> instead.</p> <p> </p> <h3 id="02-1">1. Go to “Tickets” and click “Add Ticket”.</h3> <p><a href="https://www.eventbrite.com.au/support/articleredirect?anum=3290" target="_blank">Create a new ticket type</a> or copy tickets from another event.</p> <h3 id="02-2">2. Enter your ticket information.</h3> <p>Choose a ticket type (free, paid, or donation). Then: <br> </p> <ol><li>Give your ticket a name, like “General Admission”.</li><li>Add the quantity of tickets you have available.</li><li>Set the price (if it’s a paid ticket type).</li><li>Select the dates you want your tickets to be on sale.</li><li>Save your changes.</li></ol> <p><br><a href="https://www.eventbrite.com.au/support/articleredirect?anum=6474" target="_blank">Donation ticket types</a> don’t have a set price. With donations, attendees choose how much they want to pay.</p> <h3 id="02-3">3. Optional: Choose your Advanced settings.</h3> <p>Click “Advanced settings” to:</p>   <ul><li><b>Add a ticket description </b>- Let attendees know what’s included with their ticket.</li><li><b>Change the ticket visibility</b> - Hide tickets to prevent attendees from seeing them.</li><li><b>Limit the number of tickets per order</b> - Set a limit if you only want attendees to select a certain amount of that ticket type per order. Limits can&#39;t be set on Donation ticket types.</li><li><b>Set your sales channel</b> - Choose where attendees can order tickets. Tickets that are &quot;at the door only&quot; won&#39;t be available through your online listing.</li><li><b>E-ticket or Will call</b> - Choose to send attendees a digital ticket or have them pick up their ticket at the event.</li></ul> <h3 id="02-4">4. Optional: Create Add-ons, promo codes, or holds.</h3> <ul><li><a href="https://www.eventbrite.com.au/support/articleredirect?anum=3443" target="_blank">Add-ons</a> - Add things like merchandise or parking passes.</li><li><a href="https://www.eventbrite.com.au/support/articleredirect?anum=3295" target="_blank">Promo codes</a> - Grant discounts or reveal hidden tickets.</li><li><a href="https://www.eventbrite.com.au/support/articleredirect?anum=3308" target="_blank">Holds</a> - Set aside a certain amount of tickets that aren’t available to the general public.</li></ul> <p><br> </p> <h2 id="03">Set up your order form and confirmation</h2>   <h3 id="03-1">1. Set up your Order form.</h3> <p>Choose which information to collect from attendees by <a href="https://www.eventbrite.com.au/support/articleredirect?anum=3262" target="_blank">setting up your event’s order form</a>. Attendees will answer your questions during registration.<br> </p> <ol><li>Go to Order form (under Order options).</li><li>Choose to collect info from the ticket buyer only or from each attendee.</li><li>Select the info you want to collect.</li><li>Optional: <a href="https://www.eventbrite.com.au/support/articleredirect?anum=3231" target="_blank">Add custom questions</a>, like dietary preferences, t-shirt size, or transportation option.</li></ol> <h3 id="03-2">2. Optional: Customise your order confirmation.</h3> <p>Order confirmations are automatically sent to attendees when they register for your event. They include order details and PDF tickets (if enabled).<br> </p> <p><a href="https://www.eventbrite.com.au/support/articleredirect?anum=3281" target="_blank">Customise your event’s order confirmation</a> to enable PDF tickets and give attendees useful information, like parking instructions or what they need to bring.</p>   <h2 id="04">Choose how you’ll get paid</h2>   <h3 id="04-1">1. Go to Payment options (under Payments &amp; tax).</h3> <h3 id="04-2">2. Select your payout country and currency. </h3> <p>Choose the country where your bank is located and the currency attendees will use to buy tickets.</p> <ul><li>The payout country and currency can’t be changed after an order is made.</li><li>If your country and currency combination is not supported, you&#39;ll be prompted to use PayPal for payment processing.</li><li>If your country is not listed, you will not be able to use Eventbrite to process payments for paid tickets.</li></ul> <h3 id="04-3">3. Select your payment processor.</h3> <ul><li><a href="https://www.eventbrite.com.au/support/articleredirect?anum=4373" target="_blank">Eventbrite Payment Processing</a>: The default method for accepting payments. Payouts will be sent to your bank account.</li><li><a href="https://www.eventbrite.com.au/support/articleredirect?anum=3461" target="_blank">PayPal</a>: Payouts are sent to your PayPal business account as tickets are sold. Some limitations apply. </li></ul> <h3 id="04-4">4. Manage your payout method (Eventbrite Payment Processing only).</h3> <p>Add your bank account information and <a href="https://www.eventbrite.com.au/support/articleredirect?anum=4423" target="_blank">choose a payout schedule</a>. The payout schedule you choose will be applied to all events in your Eventbrite account that use Eventbrite Payment Processing.</p> <h3 id="04-5">5. Set your refund policy.</h3> <p>Go to “Refund policy” (under Payments &amp; tax). Then, select how long attendees have to request a refund. Your <a href="https://www.eventbrite.com.au/support/articleredirect?anum=37687" target="_blank">refund policy</a> can only be changed to a more flexible policy once your event is published.</p> <h3 id="04-6">6. Optional: Add sales tax to your event.</h3> <p>Confirm the tax requirements for your event and <a href="https://www.eventbrite.com.au/support/articleredirect?anum=12492" target="_blank">add sales tax</a> if needed. Depending on the region of your event, you may be required to add sales tax before publishing.</p>   <h2 id="05">Publish and review your event</h2> Click &quot;Publish&quot; and confirm your event <a href="https://www.eventbrite.com.au/support/articleredirect?anum=5274" target="_blank">privacy settings</a>. Then review your event page and settings.<br>  <h3 id="05-1">Editing your event</h3> <p>Most settings can be edited after your event is live. You can’t change your payment processor or delete ticket types after your event has orders. To make changes, go to <a href="https://www.eventbrite.com.au/organisations/events" target="_blank">Manage my events</a> in your account, and select your event.</p> <h3 id="05-2">Make sure tickets are on sale and available</h3> <p>If your tickets aren&#39;t available for sale, <a href="https://www.eventbrite.com.au/support/articleredirect?anum=3290" target="_blank">check your ticket settings</a>. Make sure your sales dates are correct, the tickets are visible, and the Sales channel is “Everywhere” or “Online only”.</p> <h3 id="05-3">Test your order form </h3> <p>To check your order form:<br> </p> <ol><li>Go to your event page.</li><li>Click &quot;Tickets&quot; or &quot;Register&quot;.</li><li>Select a number of tickets.</li><li>Click “Checkout” and review the information you’re collecting.</li></ol> <p><br>Don&#39;t click &quot;Place order&quot; unless you&#39;d like to complete an order —Eventbrite will treat this as a real registration. If your order form isn’t asking the questions you want, <a href="https://www.eventbrite.com.au/support/articleredirect?anum=3262" target="_blank">review your order form settings</a>.</p> <h3 id="05-4">Promote your event</h3> <p>Public events are automatically listed by major search engines and shown in Eventbrite’s search directory. Use Eventbrite&#39;s marketing tools to <a href="https://www.eventbrite.com.au/support/articleredirect?anum=3746" target="_blank">promote your event</a>.</p>

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