<h2 id="01">Set up your event details</h2>
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<h3>WHAT TO DO</h3>
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<h3>HOW TO DO IT</h3>
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<h3><strong>Create a new event</strong></h3>
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<p><a href="https://www.eventbrite.com.au/organizations/events" target="_blank">Log in</a> to your Eventbrite account and go to your Events workspace. Then click <a href="https://www.eventbrite.com.au/create/" target="_blank">Create Event</a>. </p>
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<h3>Enter your Basic Info</h3>
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<p>Go to "Basic info" and fill in:<br> </p>
<ul><li>Event title - Give your event a clear title.</li><li>Event organiser - The person or organisation hosting the event. If your organiser isn't listed, <a href="https://www.eventbrite.com.au/support/articleredirect?anum=3458" target="_blank">create a new profile for them</a>.</li><li>Event type & category - Your event's "genre".</li><li>Event tags - Keywords that help your attendees find your event.</li><li>Event location: Choose “Venue” if your location is in-person, or “Online event” if your location is virtual. Select "To be announced" if you aren't sure of your location yet.</li></ul>
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<h3>Add your dates</h3>
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<p>Enter your event’s start and end date and time. If you have an event that occurs across multiple dates, <a href="https://www.eventbrite.com.au/support/articleredirect?anum=41727" target="_blank">review your setup options</a>. </p>
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<h3>Add your event image and details</h3>
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<p>Adding an event image makes your event page more interesting and could help your listing rank higher in search results.<br> </p>
<ul><li>Main event image: Must be a JPEG or PNG no larger than 10MB. Images with at least 2160 x 1080px (a 2:1 ratio) work best.</li><li>Description: Write a summary up to 140 characters that describes the most important details of your event. Then use the description to give more details about the information you included in your summary.</li></ul>
<p><br> You can add additional JPEG or PNG images to your event description, but PDF files are not supported. <a href="http://www.eventbrite.com.au/support/articleredirect?anum=8898" target="_blank">Learn more about adding an event image</a>.</p>
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<h3>Set up your online events page</h3>
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<p>If your <a href="https://www.eventbrite.com.au/support/articleredirect?anum=19996" target="_blank">event is taking place online</a>, add a link to your webinar or meeting. Then add any other information attendees will need to join.</p>
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<h3>Save and continue</h3>
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<p>Save your changes.</p>
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<h2 id="02">Set up your tickets</h2>
<p>If your event needs assigned seating, follow <a href="https://www.eventbrite.com.au/support/articleredirect?anum=30532" target="_blank">these steps</a> instead.</p>
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<h3>WHAT TO DO</h3>
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<h3>HOW TO DO IT</h3>
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<h3>Go to 'Tickets' and click 'Add tickets'</h3>
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<p><a href="https://www.eventbrite.com.au/support/articleredirect?anum=3290" target="_blank">Create a new ticket type</a> or copy tickets from another event.</p>
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<h3>Enter your ticket information</h3>
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<p>Choose a ticket type (free, paid, or donation). Then: <br> </p>
<ol><li>Give your ticket a name, like “General Admission”.</li><li>Add the quantity of tickets you have available.</li><li>Set the price (if it’s a paid ticket type).</li><li>Select the dates you want your tickets to be on sale.</li><li>Save your changes.</li></ol>
<p><br> <a href="https://www.eventbrite.com.au/support/articleredirect?anum=6474" target="_blank">Donation ticket types</a> don’t have a set price. With donations, attendees choose how much they want to pay.</p>
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<h3>Optional: Choose your advanced settings</h3>
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<p>Click “Advanced settings” to:</p>
<p> </p>
<ul><li>Add a ticket description - Let attendees know what’s included with their ticket.</li><li>Change the ticket visibility - Hide tickets to prevent attendees from seeing them.</li><li>Limit the number of tickets per order - Set a limit if you only want attendees to select a certain amount of that ticket type per order. Limits can't be set on Donation ticket types.</li><li>Set your sales channel - Choose where attendees can order tickets. Tickets that are "at the door only" won't be available through your online listing.</li><li>E-ticket or Will call - Choose to send attendees a digital ticket or have them pick up their ticket at the event.</li></ul>
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<h3>Optional: Create add-ons, promo codes, or holds</h3>
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<ul><li><a href="https://www.eventbrite.com.au/support/articleredirect?anum=3443" target="_blank">Add-ons</a> - Add things like merchandise or parking passes.</li><li><a href="https://www.eventbrite.com.au/support/articleredirect?anum=3295" target="_blank">Promo codes</a> - Grant discounts or reveal hidden tickets.</li><li><a href="https://www.eventbrite.com.au/support/articleredirect?anum=3308" target="_blank">Holds</a> - Set aside a certain amount of tickets that aren’t available to the general public.</li></ul>
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<p> </p>
<h2 id="03">Set up your order form and confirmation</h2>
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<h3>WHAT TO DO</h3>
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<h3>HOW TO DO IT</h3>
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<h3>Set up your order form</h3>
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<p>Choose which information to collect from attendees by <a href="https://www.eventbrite.com.au/support/articleredirect?anum=3262" target="_blank">setting up your event’s order form</a>. Attendees will answer your questions during registration.<br> </p>
<ol><li>Go to Order form (under Order options).</li><li>Choose to collect info from the ticket buyer only or from each attendee.</li><li>Select the info you want to collect.</li><li>Optional: <a href="https://www.eventbrite.com.au/support/articleredirect?anum=3231" target="_blank">Add custom questions</a>, like dietary preferences, t-shirt size, or transportation option.</li></ol>
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<h3>Optional: Customise your order confirmation</h3>
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<p>Order confirmations are automatically sent to attendees when they register for your event. They include order details and PDF tickets (if enabled).<br> </p>
<p><a href="https://www.eventbrite.com.au/support/articleredirect?anum=3281" target="_blank">Customise your event’s order confirmation</a> to enable PDF tickets and give attendees useful information, like parking instructions or what they need to bring.</p>
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<h2 id="04">Choose how you’ll get paid</h2>
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<h3>WHAT TO DO</h3>
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<h3>HOW TO DO IT</h3>
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<h3>Go to 'Payment options'</h3>
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<p>'Payment options' is located under 'Payments & tax' in your event.</p>
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<h3>Set your payout country and currency</h3>
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<p>Choose the country where your bank is located and the currency attendees will use to buy tickets.<br> </p>
<ul><li>The payout country and currency can’t be changed after an order is made.</li><li>If your country and currency combination is not supported, you'll be prompted to use PayPal for payment processing.</li><li>If your country is not listed, you will not be able to use Eventbrite to process payments for paid tickets.</li></ul>
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<h3>Select your payment processor</h3>
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<ul><li><a href="https://www.eventbrite.com.au/support/articleredirect?anum=4373" target="_blank">Eventbrite Payment Processing</a>: The default method for accepting payments. Payouts will be sent to your bank account.</li><li><a href="https://www.eventbrite.com.au/support/articleredirect?anum=3461" target="_blank">PayPal</a>: Payouts are sent to your PayPal business account as tickets are sold. Some limitations apply. </li></ul>
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<h3>Manage your payout method (Eventbrite Payment Processing only)</h3>
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<p>Add your bank account information and <a href="https://www.eventbrite.com.au/support/articleredirect?anum=4423" target="_blank">choose a payout schedule</a>. The payout schedule you choose will be applied to all events in your Eventbrite account that use Eventbrite Payment Processing.</p>
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<h3>Enter your taxpayer information</h3>
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<p>If you use Eventbrite Payment Processing in the U.S., the IRS requires Eventbrite to issue a Form 1099-K when you process $600 in gross sales across all of your events during a calendar year. Eventbrite requires that you <a href="https://www.eventbrite.com.au/organizations/taxpayer-information}" target="_blank">fill out your taxpayer information</a> in order to receive your payouts.</p>
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<h3>Set your refund policy</h3>
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<p>Go to “Refund policy” (under Payments & tax). Then, select how long attendees have to request a refund. Your <a href="https://www.eventbrite.com.au/support/articleredirect?anum=37687" target="_blank">refund policy</a> can only be changed to a more flexible policy once your event is published.</p>
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<h3>Optional: Add sales tax to your event</h3>
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<p>Confirm the tax requirements for your event and <a href="https://www.eventbrite.com.au/support/articleredirect?anum=12492" target="_blank">add sales tax</a> if needed. Depending on the region of your event, you may be required to add sales tax before publishing.</p>
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<h2 id="05">Publish and review your event</h2>
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<h3>WHAT TO DO</h3>
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<h3>HOW TO DO IT</h3>
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<h3>Click 'Publish'</h3>
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<ul><li>Confirm your event <a href="https://www.eventbrite.com.au/support/articleredirect?anum=5274" target="_blank">privacy settings</a> </li><li>Set a time for your event to go live (publish now or schedule for later) </li><li>Choose a Collection to add your event to (if you have already <a href="http://www.eventbrite.com.au/support/articleredirect?anum=41766" target="_blank">created a collection</a>)</li><li>Publish your event and review your listing</li></ul>
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<h3>Edit your event</h3>
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<p>Most settings can be edited after your event is live. You can’t change your payment processor or delete ticket types after your event has orders. To make changes, go to <a href="https://www.eventbrite.com.au/organizations/events" target="_blank">Manage my events</a> in your account, and select your event.</p>
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<h3>Make sure your tickets are on sale and available</h3>
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<p>If your tickets aren't available for sale, <a href="https://www.eventbrite.com.au/support/articleredirect?anum=3290" target="_blank">check your ticket settings</a>. Make sure your sales dates are correct, the tickets are visible, and the Sales channel is “Everywhere” or “Online only”.</p>
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<h3>Test your order form</h3>
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<p>To check your order form:<br> </p>
<ol><li>Go to your event page.</li><li>Click "Tickets" or "Register".</li><li>Select a number of tickets.</li><li>Click “Checkout” and review the information you’re collecting.</li></ol>
<p><br> Don't click "Place order" unless you'd like to complete an order —Eventbrite will treat this as a real registration. If your order form isn’t asking the questions you want, <a href="https://www.eventbrite.com.au/support/articleredirect?anum=3262" target="_blank">review your order form settings</a>.</p>
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<h3>Promote your event</h3>
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<p>Public events are automatically listed by major search engines and shown in Eventbrite’s search directory. Use Eventbrite's marketing tools to <a href="https://www.eventbrite.com.au/support/articleredirect?anum=3746" target="_blank">promote your event</a>.</p>
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