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Join an online event

Eventbrite LogoUpdated by Antwonne D

Category: Attending an Event

When you register for an online event, the event organiser will tell you how to join it. Look for information in your confirmation email and reminder emails. Organisers may also set up an online event page which will include everything you need to know.

<h2 id="01">— Check your confirmation email.</h2> <p>The confirmation email is a record of your purchase. It may also include a message from the organiser and a link to their online event page.</p> <p>To find your confirmation email:</p> <ol><li>Go to your email.</li><li>Search for emails from “noreply@order.eventbrite.com.&quot;</li><li>Open the email associated with your event.</li></ol> <p>If the organiser included a custom message, it will appear under <b>Additional information</b>.</p> <p>If you can&#39;t find the confirmation email, check any other email addresses you may have used.</p> <p class="text-small l-pad-vert-2 l-pad-hor-2 card l-mar-top-2"><b>NOTE:</b> If you need help finding your tickets, <a href="" target="_blank">follow these steps</a>.</p> <h2 id="02">— Look for an online event page.</h2> <p>When organisers create online events, they sometimes set up an online event page. This is a web page that lists all the resources you need for their event.</p> <p>To access the online event page, do any of the following:</p> <ul><li>Go to the confirmation email and click <b>View the event</b>.</li><li>Visit the event page and click <b>Access the event</b>.</li><li>Log into Eventbrite and go to <a href="http://eventbrite.com/mytickets/" target="_blank">Tickets</a>. Find your order and click <b>Go to online event page</b>.</li></ul> <p>If you don&#39;t see the option to go to the online event page, this event does not have one. </p> <h2 id="03">— Look for emails from the organiser.</h2> <p>Organisers may include information on how to join the event in their reminder emails.</p> <p>To find any Eventbrite reminders sent by the organiser:</p> <ol><li>Go to your email.</li><li>Search for emails from “noreply@reminder.eventbrite.com.&quot;</li><li>Open the email associated with your event.</li></ol> <h2 id="04">— Contact the organiser.</h2> <p>If you still aren’t able to find how to join the event, <a href="http://www.eventbrite.com.au/support/articleredirect?anum=3275" target="_blank">contact the organiser</a> directly.</p> <p>To contact the organiser, do any of the following:</p> <ul><li>Visit the event page. Then click <b>Contact</b>.</li><li>Log into Eventbrite and go to <a href="http://eventbrite.com/mytickets/" target="_blank">Tickets</a>. Select your order and click <b>Contact the organiser</b>.</li><li>Reply to your confirmation email.</li></ul>

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