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How to set up an event that doesn't require tickets (registration only)

Eventbrite LogoUpdated by Cortney N

Category: Creating & Editing Events & Tickets

If you're running an event that doesn't require tickets, use "registration" instead of "ticketing" eblink{terminology=>https://www.eventbrite.com.au/support/articleredirect?anum=3250} on your event listing to clarify that digital or printed/paper tickets are not required for entry. Then you'll want to eblink{disable the .PDF ticket=>https://www.eventbrite.com.au/support/articleredirect?anum=3303} that's attached to order confirmation emails sent when an order is completed. Finally, be sure to communicate this information to your attendees on the event listing as well as the eblink{order confirmation=>https://www.eventbrite.com.au/support/articleredirect?anum=3281} so they're are all set for your event.

PRO TIP: eblink{Learn how to set up an online-only event=>https://www.eventbrite.com.au/support/articleredirect?anum=19996}, like a webinar!

<h2 id="01">1. Go to your Manage page.</h2> <p> Event creators can log into their Eventbrite account eblink{here=&gt;https://www.eventbrite.com.au/myevents target=_blank}. Then select your event.</p> <h2 id="02">2. Choose the &quot;Registration Event&quot; type.</h2> <p>All events are ticketed by default, but you can change the Event Type to display &quot;registration&quot; terminology on your page instead. eblink{Learn how to change the language settings for your event=&gt;https://www.eventbrite.com.au/support/articleredirect?anum=3250}.</p> <p class="text-small l-pad-vert-2 l-pad-hor-2 card l-mar-top-2">TIP: The examples in parentheses represent the ticketing and registration language that will appear on your event listing.</p> <p class="text-small l-pad-vert-2 l-pad-hor-2 card l-mar-top-2">PRO TIP: Events with free tickets only will always reflect &quot;Registration Event&quot; language, no matter if &quot;Ticketed Event&quot; is selected.</p> <p class="text-small l-pad-vert-2 l-pad-hor-2 card l-mar-top-2">NOTE: If your eblink{event schedule has multiple dates/times=&gt;https://www.eventbrite.com.au/support/articleredirect?anum=41727}, the event type and language will be the same for all events in your schedule.</p> <h2 id="03">3. Save your changes.</h2> <p>Choose &quot;Save&quot; to change the event type for your event listing. Then select &quot;View&quot; or &quot;Preview&quot; to view your event listing. You&#39;ll see that all the canned, hard-coded, text is now translated to the language you selected.</p> <h2 id="04">4. Go to &quot;Order Confirmation&quot; (under Order Options).</h2> <p>Order Options is located in the top of the options menu.</p> <h2 id="05">5. Uncheck the box labelled &quot;Include printable tickets in all orders.&quot;</h2> <p>De-select the box next to &quot;Include printable tickets in all orders&quot; to disable paper tickets.</p> <h2 id="06">6. Tell attendees that paper tickets won&#39;t be issued.</h2> <p>Click or tap the &quot;Message for email and printable PDF (if included)&quot; text box (below Customise Email) to customise the message that appears on order confirmation emails. Advise your attendees that tickets won&#39;t be required for the event (here, and in your event details). We recommend that you also copy and paste this message into the &quot;Message for Order Confirmation page&quot; text box (under &quot;Customise Webpage&quot;.)</p> <p class="text-small l-pad-vert-2 l-pad-hor-2 card l-mar-top-2">TIP: You&#39;ll have more formatting options available (like access to HMTL) when you disable paper tickets.</p> <p class="text-small l-pad-vert-2 l-pad-hor-2 card l-mar-top-2">PRO TIP: eblink{If you&#39;re charging in a currency other than U.S. dollars, you&#39;ll also see an option to enable tax receipts=&gt;https://www.eventbrite.com.au/support/articleredirect?anum=12492}.</p> <p class="text-small l-pad-vert-2 l-pad-hor-2 card l-mar-top-2">NOTE: If you&#39;re holding a webinar or other online event, you&#39;ll want to include all the login instructions for your attendees here. Also, include a phone number where you can be reached in case attendees have trouble.</p> <h2 id="07">7. Save your changes.</h2> <p>When attendees receive their order confirmation emails, they&#39;ll see the message you entered above their Order Summary. Also, no .PDF ticket will be included with the confirmation.</p> <p class="text-small l-pad-vert-2 l-pad-hor-2 card l-mar-top-2">PRO TIP: eblink{Customise your organiser profile page=&gt;https://www.eventbrite.com.au/support/articleredirect?anum=3458}—attendees can get there straight from the order confirmation email and it&#39;s a great way to promote any other public events you host.</p> <h2 id="08">8. Use a check-in list or app at the door of your event.</h2> <p>Even without paper tickets, you have several options for checking attendees in at the event:</p> <ul><li>Our Eventbrite Organiser mobile app (eblink{iOS and Android=&gt;https://www.eventbrite.com.au/support/articleredirect?anum=5872})</li><li>Our eblink{laptop check-in tool=&gt;https://www.eventbrite.com.au/support/articleredirect?anum=3492}</li><li>A eblink{printed check-in list=&gt;https://www.eventbrite.com.au/support/articleredirect?anum=3392}</li></ul>

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