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Email your attendees

Send or schedule an email to your attendees by going to your Event Dashboard and clicking "Emails to attendees" (under “Manage attendees”). Write your email and choose when you want to send it.

1. Go to your Event Dashboard.

Go to "eblink{Manage events=>https://www.eventbrite.com.au/myevents target=_blank}" in your account. Then select your event.

2. Go to "Emails to attendees" (under “Manage attendees”).

If your eblink{event has multiple dates and times=>https://www.eventbrite.com.au/support/articleredirect?anum=3467}: • Choose a date under "Occurrences" to email the attendees on that date. • Choose “All occurrences” under “Occurrences” to email all attendees (for past and future dates).

3. Click "Create new attendee email".

Click “Edit” on a scheduled email instead if you want to update a scheduled email. Eventbrite automatically creates a reminder email when you create your event. Edit the automatic email to add a custom message or change when it is sent.

NOTE: Automatic reminders emails are paused for areas affected by COVID-19. This does not affect online events.

4. Enter information for your email.

• Name — Person or organisation sending the email • Reply-To Email — Replies go to this email address • To — Send to all registered attendees or choose another option in the dropdown • Subject — Text attendees see before opening your email

5. Create your email message.

Write a message to your attendees. For best results, don’t copy and paste from other word processors (this may add hidden formatting).

6. (Optional) Include event details and a link to print tickets.

7. Send a test email.

Click "Send test" to send a test email. Your email might look different on different email services. For best results, test multiple email services (Gmail, Yahoo, etc.).

8. Schedule your email.

You have 3 options: • Send Now. • Send on a specific date and time. • Send a number of days, hours, and minutes before your event starts. After sending your email, the status will change to “Queued”. After your email is sent to all recipients, it will change to “Sent”.

9. Review your emails.

Return to "Emails to Attendees" to see scheduled and sent emails. • Emails Scheduled — Emails that are ready to send. • Emails Sent — Emails sent to attendees. Click the subject to view the email. Click "Emails" to view the recipient list. Click "Delete" to remove any scheduled emails or records of sent emails.

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