Skip Main Navigation

How to get a tax invoice for your order

Not all organisers charge tax on their tickets and some that do don’t select the option to send a tax invoice to attendees. In both cases, attendees will not receive a tax invoice. When tax is charged and the organiser chooses to send a tax invoice for completed orders, (1) attendees can print tax invoices from the order confirmation email or the Tickets section of their Eventbrite account, and (2) organisers can print tax invoices on behalf of attendees from the Orders report using “Print Tax Invoice” (in the top Quick Actions drop-down menu).

TIP: To edit the attendee information that appears on your order, and subsequently your tax invoice, take a look eblink{here=>https://www.eventbrite.com.au/support/articleredirect?anum=4092}.

NOTE: Tax invoices are issued in a standardised format and include the following information: • Organiser name, address, and GST ID. • Attendee name and address • Invoice number and date • Item description, quantity, price, tax amount, and total amount paid • Information about Eventbrite as a ticketing partner We cannot change the information, or the order in which it appears, on your tax invoice.

— Download and print the .PDF tax invoice attached to your confirmation email.

Outside the U.S., attendees can print tax invoices from the order confirmation email (sent to the email address entered during registration). The tax invoice should be attached as a .PDF file. This option only exists if the organiser charged tax and enabled the option to send tax invoices to attendees.

TIP: Not all the organisers enable the option for attendees to receive a tax invoice. If you don't see the invoice attached to your order confirmation email, eblink{contact the event organiser=>https://www.eventbrite.com.au/support/articleredirect?anum=3275} for more information.

— Download and print the .PDF tax invoice from the Tickets section of your Eventbrite account.

As an attendee, you can log in to your Eventbrite account by following these steps: 1.Go to the sign in page. 2. Enter your email address and password. 3. Click eblink{Log in=>https://www.eventbrite.com.au/mytickets target=_blank}. Then download and/or print a copy of the tax invoice for your order: 1. Select your order on the Tickets page. 2. Click the Print Tax Invoice button. This option only exists if the organiser charged tax and enabled the option to send tax invoices to attendees.

TIP: If you haven't set a password for your account, we'll send you an email with a link to do so when you follow the steps to log in. If you've forgotten your password, click the 'Forgot Password?" link to eblink{set a new password=>https://www.eventbrite.com.au/resetpassword}.

NOTE: If you don’t see a “Print Tax Invoice” button, tax either wasn’t charged for your order or the organiser didn’t select the option to send tax invoices to attendees. eblink{Contact the event organiser=>https://www.eventbrite.com.au/support/articleredirect?anum=3275} for more information.

Related articles

Still have questions? Our team can help. Contact us.