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How to apply for scheduled payouts

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Updated by Antwonne D.

Feature Availability: This article discusses a feature only available for Eventbrite Professional and Premium organizers.
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If your account qualifies and you're using eblink{Eventbrite Payment Processing=>https://www.eventbrite.com.au/support/articleredirect?anum=4373} to collect payments, you can apply to receive payouts before your event(s) takes place! After you eblink{set up payout details=>https://www.eventbrite.com.au/support/articleredirect?anum=4369} on your Payments & Payouts page, your event will be set up on our default payout schedule (single payout 5 days after your event), and you can hit "Apply Now" to request scheduled payouts either twice a month or once a week. We just need some additional information to help us identify you, and if approved, the payout schedule you choose will apply to all the events in your Eventbrite account.

NOTE: If you're already receiving payouts before your events and want to change your payout schedule, eblink{contact us=>https://www.eventbrite.com.au/support/contact-us} with your account email address and the reason why you'd like to change your payout schedule. Our Payment Operations team will be able to assist.

1. Go to your Manage page.

Event creators can log into their Eventbrite account eblink{here=>https://www.eventbrite.com.au/myevents target=_blank}. Then select your event.

2. Go to Set Payments & Payouts.

Set Payments & Payouts is located in the top of the menu.

TIP: If you already eblink{set up payout details for your event=>https://www.eventbrite.com.au/support/articleredirect?anum=4369}, this button will be called "Payments & Payouts".

3. Add payout details (if you haven't already).

If you haven't already eblink{set up payout details for your event=>https://www.eventbrite.com.au/support/articleredirect?anum=4369}, click "Add Payout Method" to set up direct deposit payouts.

4. Click "Apply Now" (under Payout Schedule).

Once you've added payout information, you'll see your Payout Schedule on the Payments & Payouts page. By default, we'll start processing a single payout 5 days after the end date of your event. Processing takes up to 7 bank days. Hit "Apply Now" to request to receive payouts before your events take place.

NOTE: If your account doesn't qualify to receive payouts before the event, you won't see the Payout Schedule section on the Payments & Payouts page. We want to work with organisers to make sure scheduled payouts are available in the future. Clearly eblink{communicate all details of your event in your description=>https://www.eventbrite.com.au/support/articleredirect?anum=3326}, and eblink{respond to attendee questions=>https://www.eventbrite.com.au/support/articleredirect?anum=3327} in a timely manner. Also, be sure to eblink{set a refund policy=>https://www.eventbrite.com.au/support/articleredirect?anum=37687} and quickly eblink{respond to refund requests=>https://www.eventbrite.com.au/support/articleredirect?anum=3399} that fall within your policy.

5. Select the payout schedule for all your events.

Decide how often you want to receive payouts. Once payouts start to process, it takes up to 7 bank days (i.e., no weekends or holidays) until payouts show in your account. You have 3 options available: • Single payout (Default): We'll start processing a single payout 5 days after your event's end date. • Twice a month: Schedule payouts start to process on the 1st and 15th of the month. • Every week: Schedule payouts to start to process weekly on Wednesdays. If your application is approved, the payout schedule you choose will be applied to all the events in your Eventbrite account that use eblink{Eventbrite Payment Processing=>https://www.eventbrite.com.au/support/articleredirect?anum=4373}. Hit "Continue" once you've selected the payout schedule that works best for you.

EXAMPLE: Isabella needs the funds from her ticket sales before the event to help pay for venue expenses. She chooses "Twice a month" to schedule payouts to process on the 1st and 15th of each month before her event takes place. She collects in $AUD and her bank is in Australia, so she can expect to see her payout in her account within 7 bank days after the 1st and the 15th.

TIP: eblink{Learn more=>https://www.eventbrite.com.au/support/articleredirect?anum=27441} about when you can expect to receive a payout once it starts processing.

NOTE: Custom payout schedules outside of those offered are only available with eblink{Eventbrite Premium=>https://www.eventbrite.com.au/organizer/pricing}.

6. Fill out your application details.

To approve the application for your payout schedule, we'll need some additional information to help identify you. Once you've filled out each field, click "Continue" to submit your application for scheduled payouts.

TIP: Some of this information will already be filled in.

NOTE: Eventbrite maintains a comprehensive privacy program, and we do not sell the personal information of our customers to third parties. Read our eblink{Privacy Policy=>https://www.eventbrite.com.au/support/articleredirect?anum=8478} to learn more, and feel free to take a look at our eblink{Security & Safety Guide=>https://www.eventbrite.com.au/security} to get more information on the security standards in place.

7. Your application for scheduled payouts will be immediately reviewed.

We'll quickly review your application and let you know if you're approved for scheduled payouts. Click "Finish" to return to the Payments & Payouts page.

8. View your approved payout schedule on the Payments & Payouts page.

You'll see your approved payout schedule on the Payments & Payouts page. Remember that this payout schedule applies to all events in your Eventbrite account that use eblink{Eventbrite Payment Processing=>https://www.eventbrite.com.au/support/articleredirect?anum=4373}. Make sure to click "Save" to save the changes to your payout schedule.

9. Check out your payout limit in the confirmation email from Eventbrite.

You'll receive an email from Eventbrite confirming your payout schedule. Please note that there is a limit on scheduled payouts per account at any time.

TIP: Having trouble finding the email from Eventbrite? Search your inbox for an email with the subject line "Your payouts are scheduled," and make sure to check your Spam folder.

NOTE: The payout schedule you choose applies at an account level. Any events in your account that use Eventbrite Payment Processing will have the selected payout schedule in effect, and all amounts paid out before your first scheduled payout won't count towards the payout limit.

10. See your upcoming payouts.

You'll start receiving payouts based on the payout schedule you selected, and you can eblink{see the status of your payouts=>https://www.eventbrite.com.au/support/articleredirect?anum=4374} from your eblink{Payouts Summary=>https://www.eventbrite.com.au/myaccount/payouts/}. Direct deposits can take up to 7 bank days to show up in your bank account.

Still have questions? Our team can help. Contact us.