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Josh Oakey founder The Customer Service Movement

I am a customer service focused business consultant. Providing training and assistance to offline businesses who are struggling to make the transition to an online market place, where their online reputation could mean the difference between success and failure.

After working with me, clients tell me they have more confidence in their team to deliver an exceptional customer experience for all customers, and to manage negative situations positively. They also have a better understanding of how to use social media, in particular, Facebook to generate more customers, more sales and more profits.

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