Customer Experience Institute

 

LEARN HOW TO DESIGN AND DELIVER

A REMARKABLE EXPERIENCE FOR YOUR CUSTOMERS

Your customers have changed. Have you?

Innovating your customer experience [CX] is how you can compete and grow, on a minimal budget. It’s how you become referred, and how you stand out from the crowd. Learn how to create remarkable experiences that meet your customer’s changed attitudes and needs. Achieve competitive advantage and revenue recovery in the post COVID business environment.

Upcoming (0)

Sorry, there are no upcoming events

Past (15)

Customer Experience Innovation: Barcelona 2 Day Intensive Program primary image

Customer Experience Innovation: Barcelona 2 Day Intensive Program

Thu, Jun 18, 8:30 AM

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POSTPONED Customer Experience Innovation: Brisbane 2 Day Intensive Program primary image

POSTPONED Customer Experience Innovation: Brisbane 2 Day Intensive Program

Fri, May 22, 9:00 AM

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Valued CX Webinar: Prove the Value of Your Customer Experience primary image

Valued CX Webinar: Prove the Value of Your Customer Experience

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Customer Experience Innovation Workshop 6: Implement CX innovations primary image

Customer Experience Innovation Workshop 6: Implement CX innovations

Fri, Nov 29, 1:30 PM

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Customer Experience Innovation Workshop 5: Design CX innovations primary image

Customer Experience Innovation Workshop 5: Design CX innovations

Fri, Nov 15, 1:30 PM

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Customer Experience Innovation Workshop 4: Map the customer journey primary image

Customer Experience Innovation Workshop 4: Map the customer journey

Fri, Nov 1, 1:30 PM

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Customer Experience Innovation Workshop 3: Seek deep customer insights primary image

Customer Experience Innovation Workshop 3: Seek deep customer insights

Fri, Oct 18, 1:30 PM

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Customer Experience Innovation Workshop 2: Research your customer primary image

Customer Experience Innovation Workshop 2: Research your customer

Fri, Oct 4, 1:30 PM

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Customer Experience Innovation Workshop 1: Find your CX edge primary image

Customer Experience Innovation Workshop 1: Find your CX edge

Fri, Sep 20, 1:30 PM

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Customer Experience Innovation Workshop 6: Implement CX innovations primary image

Customer Experience Innovation Workshop 6: Implement CX innovations

Fri, Aug 2, 1:30 PM

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Customer Experience Innovation Workshop 5: Design CX innovations primary image

Customer Experience Innovation Workshop 5: Design CX innovations

Tue, Jul 16, 1:30 PM

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Customer Experience Innovation Workshop 4: Map the customer journey primary image

Customer Experience Innovation Workshop 4: Map the customer journey

Fri, Jul 5, 1:30 PM

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Customer Experience Innovation: Barcelona 2 Day Intensive Program primary image

Customer Experience Innovation: Barcelona 2 Day Intensive Program

Thu, Jun 18, 8:30 AM

Check ticket price on event

POSTPONED Customer Experience Innovation: Brisbane 2 Day Intensive Program primary image

POSTPONED Customer Experience Innovation: Brisbane 2 Day Intensive Program

Fri, May 22, 9:00 AM

Check ticket price on event

Valued CX Webinar: Prove the Value of Your Customer Experience primary image

Valued CX Webinar: Prove the Value of Your Customer Experience

Check ticket price on event

Customer Experience Innovation Workshop 6: Implement CX innovations primary image

Customer Experience Innovation Workshop 6: Implement CX innovations

Fri, Nov 29, 1:30 PM

Check ticket price on event

Customer Experience Innovation Workshop 5: Design CX innovations primary image

Customer Experience Innovation Workshop 5: Design CX innovations

Fri, Nov 15, 1:30 PM

Check ticket price on event

Customer Experience Innovation Workshop 4: Map the customer journey primary image

Customer Experience Innovation Workshop 4: Map the customer journey

Fri, Nov 1, 1:30 PM

Check ticket price on event

Customer Experience Innovation Workshop 3: Seek deep customer insights primary image

Customer Experience Innovation Workshop 3: Seek deep customer insights

Fri, Oct 18, 1:30 PM

Check ticket price on event

Customer Experience Innovation Workshop 2: Research your customer primary image

Customer Experience Innovation Workshop 2: Research your customer

Fri, Oct 4, 1:30 PM

Check ticket price on event

Customer Experience Innovation Workshop 1: Find your CX edge primary image

Customer Experience Innovation Workshop 1: Find your CX edge

Fri, Sep 20, 1:30 PM

Check ticket price on event

Customer Experience Innovation Workshop 6: Implement CX innovations primary image

Customer Experience Innovation Workshop 6: Implement CX innovations

Fri, Aug 2, 1:30 PM

Check ticket price on event

Customer Experience Innovation Workshop 5: Design CX innovations primary image

Customer Experience Innovation Workshop 5: Design CX innovations

Tue, Jul 16, 1:30 PM

Check ticket price on event

Customer Experience Innovation Workshop 4: Map the customer journey primary image

Customer Experience Innovation Workshop 4: Map the customer journey

Fri, Jul 5, 1:30 PM

Check ticket price on event

 

LEARN HOW TO DESIGN AND DELIVER

A REMARKABLE EXPERIENCE FOR YOUR CUSTOMERS

Your customers have changed. Have you?

Innovating your customer experience [CX] is how you can compete and grow, on a minimal budget. It’s how you become referred, and how you stand out from the crowd. Learn how to create remarkable experiences that meet your customer’s changed attitudes and needs. Achieve competitive advantage and revenue recovery in the post COVID business environment.

Events

Sorry, there are no upcoming events
Customer Experience Innovation: Barcelona 2 Day Intensive Program primary image

Customer Experience Innovation: Barcelona 2 Day Intensive Program

Thu, Jun 18, 8:30 AM

Check ticket price on event

POSTPONED Customer Experience Innovation: Brisbane 2 Day Intensive Program primary image

POSTPONED Customer Experience Innovation: Brisbane 2 Day Intensive Program

Fri, May 22, 9:00 AM

Check ticket price on event

Valued CX Webinar: Prove the Value of Your Customer Experience primary image

Valued CX Webinar: Prove the Value of Your Customer Experience

Check ticket price on event

Customer Experience Innovation Workshop 6: Implement CX innovations primary image

Customer Experience Innovation Workshop 6: Implement CX innovations

Fri, Nov 29, 1:30 PM

Check ticket price on event

Customer Experience Innovation Workshop 5: Design CX innovations primary image

Customer Experience Innovation Workshop 5: Design CX innovations

Fri, Nov 15, 1:30 PM

Check ticket price on event

Customer Experience Innovation Workshop 4: Map the customer journey primary image

Customer Experience Innovation Workshop 4: Map the customer journey

Fri, Nov 1, 1:30 PM

Check ticket price on event

Customer Experience Innovation Workshop 3: Seek deep customer insights primary image

Customer Experience Innovation Workshop 3: Seek deep customer insights

Fri, Oct 18, 1:30 PM

Check ticket price on event

Customer Experience Innovation Workshop 2: Research your customer primary image

Customer Experience Innovation Workshop 2: Research your customer

Fri, Oct 4, 1:30 PM

Check ticket price on event

Customer Experience Innovation Workshop 1: Find your CX edge primary image

Customer Experience Innovation Workshop 1: Find your CX edge

Fri, Sep 20, 1:30 PM

Check ticket price on event

Customer Experience Innovation Workshop 6: Implement CX innovations primary image

Customer Experience Innovation Workshop 6: Implement CX innovations

Fri, Aug 2, 1:30 PM

Check ticket price on event

Customer Experience Innovation Workshop 5: Design CX innovations primary image

Customer Experience Innovation Workshop 5: Design CX innovations

Tue, Jul 16, 1:30 PM

Check ticket price on event

Customer Experience Innovation Workshop 4: Map the customer journey primary image

Customer Experience Innovation Workshop 4: Map the customer journey

Fri, Jul 5, 1:30 PM

Check ticket price on event

Customer Experience Innovation: Barcelona 2 Day Intensive Program primary image

Customer Experience Innovation: Barcelona 2 Day Intensive Program

Thu, Jun 18, 8:30 AM

Check ticket price on event

POSTPONED Customer Experience Innovation: Brisbane 2 Day Intensive Program primary image

POSTPONED Customer Experience Innovation: Brisbane 2 Day Intensive Program

Fri, May 22, 9:00 AM

Check ticket price on event

Valued CX Webinar: Prove the Value of Your Customer Experience primary image

Valued CX Webinar: Prove the Value of Your Customer Experience

Check ticket price on event

Customer Experience Innovation Workshop 6: Implement CX innovations primary image

Customer Experience Innovation Workshop 6: Implement CX innovations

Fri, Nov 29, 1:30 PM

Check ticket price on event

Customer Experience Innovation Workshop 5: Design CX innovations primary image

Customer Experience Innovation Workshop 5: Design CX innovations

Fri, Nov 15, 1:30 PM

Check ticket price on event

Customer Experience Innovation Workshop 4: Map the customer journey primary image

Customer Experience Innovation Workshop 4: Map the customer journey

Fri, Nov 1, 1:30 PM

Check ticket price on event

Customer Experience Innovation Workshop 3: Seek deep customer insights primary image

Customer Experience Innovation Workshop 3: Seek deep customer insights

Fri, Oct 18, 1:30 PM

Check ticket price on event

Customer Experience Innovation Workshop 2: Research your customer primary image

Customer Experience Innovation Workshop 2: Research your customer

Fri, Oct 4, 1:30 PM

Check ticket price on event

Customer Experience Innovation Workshop 1: Find your CX edge primary image

Customer Experience Innovation Workshop 1: Find your CX edge

Fri, Sep 20, 1:30 PM

Check ticket price on event

Customer Experience Innovation Workshop 6: Implement CX innovations primary image

Customer Experience Innovation Workshop 6: Implement CX innovations

Fri, Aug 2, 1:30 PM

Check ticket price on event

Customer Experience Innovation Workshop 5: Design CX innovations primary image

Customer Experience Innovation Workshop 5: Design CX innovations

Tue, Jul 16, 1:30 PM

Check ticket price on event

Customer Experience Innovation Workshop 4: Map the customer journey primary image

Customer Experience Innovation Workshop 4: Map the customer journey

Fri, Jul 5, 1:30 PM

Check ticket price on event