Zendesk & Virtuos - Customer Experience Summit

Join Zendesk and Virtuos on Monday, 12th December and ignite your passion for Customer Service by learning about Best Practices and real life case studies from here and across the globe. You'll learn how to create better relationships with your customers by using Zendesk and partnering with Virtous. We'll show you how you can lower your support costs, raise productivity, and increase customer satisfaction.

Some of the key sessions include:

Best Practices; How to Optimise Your Customer Experience with Multi-Channel Support (40 mins)

In this session learn about how you can leverage Zendesk Multi-Channel Support to engage your customers in the channels that they choose. Hear real world examples and best practice of how organisations are helping to solve customer problems quickly and effectively.

A real life case-study : Raise your Customer Service from Ordinary to Extraordinary with Zendesk. (20 mins)

Live Demo on how to optimize your Customer Experience with Multi-Channel Support (30 mins)

Customer Experience Edge : Key Differentiation (30 mins)

The session would be technology agnostic where Best Practices of Implementation and Methodologies that are followed to ensure and make the Key Differentiation in our services.