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A Practical Introduction to Coaching Conversations with Heidi Helfand
Listening is power. By tuning in and applying self-management and directed curiosity, you can help others solve their own problems instead of telling them what to do, giving them the tools they need to be leaders in your organization rather than order takers. Heidi Helfand leads a crash course in coaching conversations, helping you become a better and more empowering leader, coworker, and friend.
Heidi first makes the case for focused attention, listening, and awareness—skills that help people feel “heard.” You’ll then learn specific strategies like the three levels of listening, paraphrasing, and mirroring and discover how you can draw people out by asking powerful, open-ended questions. You’ll be able to apply these lessons to all areas of your life.
Workshop Schedule
8:30 – 9:00 am
Registration and arrival tea/coffee
9:00am
Workshop begins
10:30 - 10:55 am
Morning Tea (included)
12:30 - 1:25 pm
Lunch (included)
3:15 - 3:30 pm
Afternoon Tea (included)
5:00 pm
Workshop ends
Please note times may vary at the workshop facilitator's discretion.
Learning Outcome
Learn how to design coaching conversations, how to refactor your one-on-one meetings so they are coaching focused, how to coach people instead of telling them what to do, and how to design accountability into a coaching conversation
Explore listening techniques to develop self-awareness, questioning techniques to draw out the other person, and ethical issues about coaching
What To Bring
Laptop with charger
Internet connection
About The Facilitator: Heidi Helfand
Heidi brings a practitioner approach with 17 years coaching and influencing cross-functional teams. She is currently Director of Engineering Excellence at Procore Technologies in Carpinteria, California. Prior to that, she was an early employee at two highly successful startups from roughly 10 team members to 700. The first was ExpertCity, Inc. (acquired by CitrixOnline) where she was on the development team that invented GoToMyPC, GoToMeeting and GoToWebinar. After that she was Principal Agile Coach at AppFolio, Inc., a SAAS workflow software company that went public in 2015.
ALSO COMING SOON!
YOW! SINGAPORE YOW! Singapore returns to Singapore for its second conference this September! The one day conference brings International Software Experts from around the world. Discover the latest trends in development and delivery and network with fellow developers.
BUSINESS AGILITY CONFERENCE | 24-25 September Business Agility Conference is 2½ days of authentic short stories and facilitated deep dives on business agility; focusing on organisational design, market disruption and product innovation, agile outside IT and next-gen leadership. Call for presentations open until 30 June.
YOW! CTO SUMMIT 2018 Taking place in Melbourne, Sydney and for the first time, Brisbane, YOW! CTO Summit is an opportunity to share the challenge and experience of engineering leadership with your peers. Join fellow CTO’s and Engineering Leaders as they present their experiences and discuss solutions to culture, leadership, product and technology strategy and its role in the business. Call for presentations open until 19 October.
YOW! 2018 CONFERENCE Taking place in Melbourne, Brisbane and Sydney, this is YOW!'s signature and biggest event of the year. Last year over 2,000 Developers and IT Professionals attended the conference and workshop.
Please email info@yowconference.com if you'd like to purchase group tickets. Contact the sponsorship team to request a copy of our sponsorship package or for more details on how we can tailor a specific package for your needs.
Heidi brings a practitioner approach with 17 years coaching and influencing cross-functional teams. She is currently Director of Engineering Excellence at Procore Technologies in Carpinteria, California. Prior to that, she was an early employee at two highly successful startups from roughly 10 team members to 700. The first was ExpertCity, Inc. (acquired by CitrixOnline) where she was on the development team that invented GoToMyPC, GoToMeeting and GoToWebinar. After that she was Principal Agile Coach at AppFolio, Inc., a SAAS workflow software company that went public in 2015.
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