Xchange Roadshow 2020 Melbourne

Event Information

Share this event

Date and Time

Location

Location

Crown Towers Melbourne

8 Whiteman Street

Southbank, VIC 3006

Australia

View Map

Refund Policy

Refund Policy

Contact the organiser to request a refund.

Eventbrite's fee is nonrefundable.

Event description
Xchange is for CX, digital experience, and contact center professionals to connect and learn from leading, innovative companies.

About this Event

Cyara Xchange Roadshow 2020 will convene customer experience (CX) experts to discuss the intersection of CX and digital transformation. The one-day conference, which will be held 18 March 2020 in Melbourne, will address trends in DevOps and cloud migration, and provide best-practice guidance on how to navigate rapid technical changes and deliver superior CX.

Riccardo Pasto, senior analyst with Forrester, will present at the conference with his keynote presentation, The Critical Role of IT in Delivering a Great CX, and will share how Australian companies stack up in delivering a great CX, and some key CX principles and tools that technology teams must embrace to drive meaningful CX improvement efforts.

Also speaking at the event are Melanie Parker, Wellcare and John Wood, Spark New Zealand, who will both address best practices for continuous software testing, and Cyara CEO and co-founder Alok Kulkarni, who will kick off the conference with his perspective on how to lead CX change in the experience economy.

Cyara is the world's leading CX Assurance platform provider, Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day, the most recognizable brands in the world trust the Cyara Platform to deliver customer smiles at scale.

Date and Time

Location

Crown Towers Melbourne

8 Whiteman Street

Southbank, VIC 3006

Australia

View Map

Refund Policy

Contact the organiser to request a refund.

Eventbrite's fee is nonrefundable.

Save This Event

Event Saved