Working with Interpreter Training

AIM: Provides participants with skills to successfully communicate with clients using either on-site or telephone interpretering.

DELIVERY: A 2 hour face-to-face session where participants will have the opportunity to observe a mock interview using an accredited interpreter. Maximum participants: 20.

CONTENT: Assists participants with:

- An understanding of why an interpreter is different to using a bilingual family member

- information about how interpreters are trained

- skills to ensure that an interview with an interpreter runs smoothly

- ways of responding if the interview doesn’t seem to be going well