Winning Ways to Connect with Customers

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Event Information

Performers

Sales Have Ended

Ticket sales have ended
Bookings for this workshop have now closed. Please check dates of future events.
Event description

Description

The ability to sell is an essential skill in building a profitable business. Selling requires you to communicate effectively and be genuinely interested in understanding your customers and helping them solve their problems.

In this practical workshop, you will learn how to improve your ability to engage with your customers through effective communications skills. You will leave with an actionable one-page sales plan to help you be more successful in selling - and enjoy it!

This workshop covers:

  • Common sales mistakes and how to avoid them

  • Developing a successful sales process

  • Building empathy and connection

  • Listening and questioning skills

  • When and how to ask for business

  • How to significantly improve referrals


The facilitator for this workshop, Stirling Business Association, provides support, learning and networking for business owners in and around the Stirling community. Their presenter of this workshop is an adviser, business mentor and facilitator who is passionate about how the right combination of strategies across business, marketing and digital can effectively and significantly grow your enterprise.


This workshop is presented by the SBDC, the only agency in the Western Australian Government dedicated to helping small business. In fact, we've been providing practical support to small business owners for more than 30 years.


Important booking information

You are limited to two tickets per booking (you can of course make more than one booking).

Two days before your workshop we will be emailing you with important information. Therefore, if you are booking for more than one person, please ensure you provide each person's email address.

To book for larger groups, please contact us on 133 140.


FAQs

What's the refund policy?

You can cancel your booking up to 24 hours before the workshop starts. No refunds will be issued after this time.

Do I have to bring my printed ticket to the event?

No, you don't need to bring your printed ticket.

Is this location accessible for people with a disability?

Our workshops are delivered in a variety of buildings and locations. If you would like further information about accessing a particular workshop please use the contact button at the end of this page to send us your query.

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