When Workplace Conflict Becomes a Mental Health Risk

Workplace conflict is often treated as a performance issue, a personality clash, or something to be “managed quietly”.

But when conflict becomes prolonged, unresolved, or embedded in systems of power and culture, it can escalate into a genuine mental health and psychosocial risk — for individuals and organisations alike.

This webinar explores when workplace conflict crosses that line, and what ethical, effective responses look like for employees, leaders and HR professionals.

Delivered by an experienced mediator and psychologist, the session focuses on prevention, clarity and safe practice — not therapy or diagnosis.

This session will explore

• How everyday workplace conflict escalates into psychological harm
• Early warning signs leaders and HR often miss
• The difference between conflict, distress and mental illness
• What mediation can safely address — and where its limits are
• When referral, leadership action or structural change is required
• Practical, trauma-aware responses that do not pathologise employees

This is a grounded, non-clinical session designed to support sound organisational decision-making and reduce risk — not to replace counselling or formal mental health care.

Who Should Attend

• Employees experiencing ongoing or unresolved conflict
• HR / People & Culture professionals
• Team leaders and managers
• WHS and psychosocial risk practitioners
• Mediators and workplace practitioners seeking clearer boundaries

Learning Outcomes

Participants will leave with:

• Greater confidence identifying psychosocial risk linked to conflict
• Clearer understanding of roles and responsibilities
• Practical language and response pathways
• A framework for deciding when mediation is appropriate — and when it is not