$550

WE DON'T KNOW WHAT WE DON'T KNOW - Influential feedback - PD Course

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Illuminate Group

St Georges Terrace

Perth, WA 6000

Australia

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Event description
WE DON'T KNOW WHAT WE DON'T KNOW - Influential feedback

About this Event

Gallup research suggests that the traditional model of feedback is ineffective. This course focuses on understanding why certain methods of giving feedback don’t work and a range of techniques to explore how to deliver helpful feedback that sticks, improves performance and enhances business results.

What skills will I gain?

  • Understanding of how and when to give tokens of appreciation
  • The ability to link helpful behaviour to personal attributes which reinforce positive behaviours
  • Understanding the context of how we can change people’s behaviour by the environment we create around them
  • Confidence in using contemporary feedback methodologies

What does it cover?

  • The research behind why traditional feedback methods can be ineffective and unhelpful
  • How to give praise that is meaningful and positively reinforce desired behaviour
  • Attribution theory and how it can be used to influence behavioural change
  • Ways to phrase feedback using hypnotic language for maximum buy-in

Who is it for?

This course is suitable for Aspiring, Emerging and Current Leaders, Business Owners, Salespeople, Volunteers and Teammates looking to build a culture of open, honest and straight forward communication with their peers. There is an optional qualification upgrade available, please enquire for more details.

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Date and Time

Location

Illuminate Group

St Georges Terrace

Perth, WA 6000

Australia

View Map

Refund Policy

Contact the organiser to request a refund.

Eventbrite's fee is nonrefundable.

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