Virtual Crucial Teams Training

About this event

Crucial Teams® training helps teams work better together by building self-awareness, trust, and the skills needed to turn personality differences into strengths. Grounded in decades of social-science research and powered by the Strength Deployment Inventory® (SDI®), the course gives teams a shared language for understanding motives, strengths, and conflict, so collaboration improves and performance follows.

No amount of individual talent can compensate for poor relationships or ineffective interactions at work. High-performing teams succeed not just because of what people know, but because of how well they understand and work with one another. When teams learn how to manage perceptions, appreciate differences, and interact productively, the whole truly becomes greater than the sum of its parts.

Every team experiences friction. The difference between teams that struggle and teams that thrive is how they respond to it. Crucial Teams helps participants transform everyday tension from a source of frustration into a source of creativity, trust, and stronger results.

At its core, Crucial Teams is designed to be experienced together. Whether you’re part of an intact team, a cross-functional group, or a leadership team, the learning is practical, interactive, and immediately applicable to real workplace relationships.

In this training you will learn how to:

• Build better teams - Leverage the SDI® to strengthen relationships and transform overall team performance.
• Choose a generous view of people - Gain a clearer understanding of what drives you, your core motives, and discover your teammates’ motives to build understanding, connection, and empathy.
• Develop a deeper view of strengths - Identify the behaviours that help you and your teammates work effectively together, and recognise when strengths are being overdone and creating friction.
• Discover a clearer view of conflict - Understand how you and others respond under pressure, recognise the sources of personality friction, and prevent differences from escalating into unproductive conflict.
• Adopt a new view of teams - See relationships in a new way to achieve higher levels of collaboration, trust, and team performance.

By increasing self-awareness and understanding of others, teams build greater psychological safety, trust, and collaboration - creating a culture where people feel safe to speak up, contribute, and work together toward shared goals

Course Details:

• Duration: 1 full day
• Format: Virtual

Becoming a certified Crucial Teams® trainer enables you to build stronger, more collaborative teams by equipping others with the skills to understand motives, leverage strengths, and navigate conflict productively. Certification authorises you to deliver Crucial Teams training and facilitate Strength Deployment Inventory® (SDI®) debriefs within your organisation - two powerful capabilities in one certification.

Crucial Teams is built on the SDI®, a research-based workplace personality assessment that helps people better understand themselves and others for healthier relationships and more effective teamwork. Because the SDI® is embedded throughout the Crucial Teams experience, trainer certification places a strong emphasis on confidently facilitating SDI insights and applying them to real workplace interactions.

By certifying internal leaders and facilitators, organisations can embed Crucial Teams in a cost-effective, scalable way while tailoring delivery to their culture, teams, and challenges. This leads to deeper skill transfer, stronger relationships, and more sustainable improvements in team performance.

Crucial Teams Trainer Certification prepares and authorises you to confidently deliver the course through a blend of content mastery, video-based learning, facilitation practice, teach-backs, and coached group discussion.

Course Details:

• Duration: 1 full day
• Format: Virtual

Prerequisite:

You must have completed the Crucial Teams® virtual or in-person course prior to attending certification.

Certification prepares you to:

• Deliver the Crucial Teams® course with confidence and consistency
• Facilitate SDI® assessments and debriefs within your organisation
• Apply SDI® insights to strengthen relationships, collaboration, and trust
• Guide teams in understanding motives, strengths, and conflict patterns
• Confidently manage group dynamics and team-based learning experiences

Criteria to become a certified trainer include:

• Complete the Crucial Teams® course (virtual or in-person)
• Sign a Trainer Agreement with Crucial Learning
• Attend at a one-hour virtual Orientation Meeting held four weeks prior to certification
• Previous facilitation experience is helpful but not essential

Additional benefits of becoming a certified trainer:

• Authorisation to deliver Crucial Teams® and SDI® debriefs internally
• Access to the Trainer Zone with tools, resources, and updates
• Access to Fast Track certification, enabling streamlined certification in other Crucial Learning programs
• Membership in the Crucial Dimensions Trainer Community, with exclusive events, peer learning, and resources
• Ongoing support to assist with rollout, embedding, and impact