Virtual Crucial Influence Training

About this event

Crucial Influence® training teaches leadership skills to drive lasting behaviour change. Based on over five decades of social-science research and the study of successful leaders around the world, the course reveals why people do what they do and how leaders at all levels—from new managers to seasoned executives—can influence behaviour for lasting results.

Whether you’re launching a new product, changing safety standards, rolling out new software, or just trying to get your team to show up on time, the behaviour of people—and your ability to influence it—will determine your results. 

At the end of the day, leadership is intentional influence. If behaviour isn’t changing, you aren’t leading.

In this training you will learn nine crucial skill sets:

• Clarify Measurable Results - Identify results you want and how you will measure progress
• Identify Vital Behaviours - Identify what two or three behaviours people should do and when they should do them 
• Diagnose Why Change Seems Impossible - Use the Six Sources of Influence to address existing barriers to change
• Connect To Values - Increase personal motivation by linking behaviours to values
• Invest In Deliberate Practice - Invest in training and practice so people have the skills to do the vital behaviours--even when difficult to do so
• Encourage - Harness praise and peer pressure to encourage and hold each other accountable
• Provide Assistance - Ensure help from leaders and mentors is readily available when people need it 
• Reward With Care - Reward those who exhibit vital behaviours–but do so sparingly
• Change The Environment - Ensure tools, processes, and spaces are conducive to doing the vital behaviours

This practical and powerful training is based upon the New York Times best-selling business book, Crucial Influence.

Course Details:

• Duration: 1 Full Day
• Format: Virtual