$1,930.50 – $2,145

UX-PM Level 2: Executing UX [Brisbane]

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Brisbane, QLD 4000


Event description


Globally accredited UX training for project managers and product owners

Do you need to know how to manage UX activities in a digital product? How to meet business objectives and market demands through user centered design?

The UX-PM Certification is an international UX training program certified by UXalliance, the world’s first network of leading UX companies. The full certification consists of 3 levels. Completion of the full certification positions project managers to:

  • Advocate a user-centered approach to product and service design

  • Integrate UX tools and methods to improve product quality and process efficiency

  • Decide where and when to make UX investments and trace the impact of those investments

Each level builds to expand knowledge of UX and how to integrate and manage it to achieve an awesome user experience in your projects. Each level is offered as a 2-day course, is certified by the UXalliance and is internationally recognized. The course is delivered in Australia by Bayfront UX.

UX-PM Level 2: Executing UX

UX-PM 2 is the second part of the 3 level training program. designed for digital product, marketing, and project managers, who need a deeper understanding of UX activities. You'll learn how to select specific methods, plan their execution and progress through project phases to achieve a greater product/service quality.

After this second level of training, participants will be able to:

  • Integrate user experience into a project to fulfil business objectives and market demands

  • Optimise quality and effectiveness of a product or service experience by incorporating the principles of user-centred design

  • Plan for incorporating UX methods at each stage of a digital project

  • Prepare practical materials: toolkits and checklists for managing UX activities


  • Understand the User Centred Design (UCD) lifecycle and how to incorporate it into IT development

  • Incorporate business objectives and vision into a UX strategy

  • Connect UX strategy and design requirements to product strategy

  • Service design and product design and how UCD fits with both

  • Identify user needs through qualitative and quantitative user research

  • Translate UX strategy and user needs into design requirement through prototyping

  • Evaluate and test design solutions, locally and internationally

  • A combination of theory, problem-solving exercises and case studies

Following on from UX-PM 2, participants can continue on to UX-PM 3: Leading UX.

Who should attend?

UX-PM Level 1 certified professionals
IT decision makers including product owners, digital marketing managers, project managers, IT professionals with 2 - 4 years experience in digital project management including UX design.


2 days, 9:00-16:30 full-day sessions with a one-hour lunch break. (Lunch and tea included)

Certification exam

The mulitple choice certification exam takes place at the end of the second day of training.

Who's teaching?

Ilana Kaplan and May Chan will be teaching UX-PM.

Ilana leads Bayfront UX. She is a passionate UX professional who has been in the industry for over 20 years. Ilana is skilled across user centred design activities including strategy, research, design, and testing. She has taught numerous user centred design courses.

May has over 10 years of experience in putting UX theories and toolkits into action for clients across a range of industries - Finance, Education, Health and others. A true believer of the user centered design methodology, May enjoys sharing this passion with others in her teaching.


The cost for the UX-PM 2 Certification course is $1,950 ex GST. Morning and afternoon tea, and lunch are included on both days.

Please contact us for discounts for group bookings and/or bookings for both UX-PM 1: Adopting UX and UX-PM 2: Executing UX.

FAQs and further info

Where can I contact the organiser with any questions?

Please contact Ilana Kaplan on 0425 328 003 or ilana@bayfrontux.com with any questions.

Is my registration/ticket transferrable?

Yes it is. Please let us know before hand so that we know who to expect on the day by emailing Ilana ilana@bayfront.ux.com

Where is the venue?

The venue information will be updated closer to the event. We'll notify you if you have already registered.

What if I need to cancel?

If you cancel more than 7 days prior to the scheduled course date, we'll refund you the full amount less $100 admin fee. Within 7 days, we can't provide a refund. However, the value of your ticket is fully transferable to someone else or can be applied to another UX-PM course in the future.


Bayfront UX reserves the right to cancel a course up to 3 business days prior to the scheduled course date if the minimum class size of 6 participants has not been attained. A full refund will be provided.


All UXalliance course materials are copyrighted and owned exclusively by UXalliance.

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Brisbane, QLD 4000


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