$1,485 – $1,980

UX-PM Level 1: Adopting UX [Melbourne]

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Melbourne, VIC 3004


Event description


Globally accredited UX training for project managers and product owners

Ever wondered how to ensure User Experience (UX) is considered in a project? How to include UX tools? How to cultivate a user centered design culture in your organization?

The UX-PM Certification is an international UX training program certified by UXalliance, the world’s first network of leading UX companies. The full certification consists of 3 levels. Completion of the full certification positions project managers to:

  • Advocate a user-centered approach to product and service design

  • Integrate UX tools and methods to improve product quality and process efficiency

  • Decide where and when to make UX investments and trace the impact of those investments

Each level builds to expand knowledge of UX and how to integrate and manage it to achieve an awesome user experience in your projects. Each level is offered as a 2-day course, is certified by the UXalliance and is internationally recognized. The course is delivered in Australia by Bayfront UX.

UX-PM Level 1: Adopting UX

UX-PM 1 is the first part of the 3 level training program , designed for those who want to understand the fundamentals of UX, adopt UX methodologies (in both Agile and waterfall projects) and encourage a customer-centered design culture in their organizations.

After this first level of training, participants will be able to:

  • Understand key UX concepts, methods, misconceptions and challenges

  • Understand the benefits of a UX approach

  • Be familiar with UX tools and methods

  • Learn methods to integrate user experience into digital projects

  • Become a UX ambassador in their organization


  • The definition of UX, basic principles of UX and ROI, UX tools and methodology at various phases of product development

  • Integrate and roll out of UX design examining various case studies and illustrations

  • Immersion and practical application of UX techniques: UX strategy and workshops, qualitative and qualitative research, personas, usability testing

  • A combination of theory, problem-solving exercises and case studies

Following on from UX-PM 1, participants can continue on to UX-PM 2: Executing UX.

Who should attend?

Product owners, interactive marketing managers, project managers and IT professionals who who want to better understand UX and how to integrate UX activities into projects. No prerequisite apart from a curiosity for the subject.


2 days, 9:00-16:30 full-day sessions with a one-hour lunch break (Lunch and tea is included)

Certification exam

The mulitple choice certification exam takes place at the end of the second day of training.

Who's teaching?

Ilana Kaplan and May Chan will be teaching UX-PM.

Ilana leads Bayfront UX. She is a passionate UX professional who has been in the industry for over 20 years. Ilana is skilled across user centred design activities including strategy, research, design, and testing. She has taught numerous user centred design courses.

May has over 10 years of experience in putting UX theories and toolkits into action for clients across a range of industries - Finance, Education, Health and others. A true believer of the user centered design methodology, May enjoys sharing this passion with others in her teaching.


The cost for the UX-PM 1 Certification course is $1,800 ex GST. Morning and afternoon tea, and lunch are included on both days.

There are 'Early bird' and '4 for the price of 3' tickets available. Please contact us for discounts for large group bookings and/or bookings for both UX-PM 1: Adopting UX and UX-PM 2: Executing UX.

FAQs and further info

Where can I contact the organiser with any questions?

Please contact Ilana Kaplan on 0425 328 003 or ilana@bayfrontux.com with any questions.

Is my registration/ticket transferrable?

Yes it is. Please let us know before hand so that we know who to expect on the day by emailing Ilana ilana@bayfront.ux.com

Where is the venue?

The venue information will be updated closer to the event. We'll notify you if you have already registered.

What if I need to cancel?

If you cancel more than 7 days prior to the scheduled course date, we'll refund you the full amount less $100 admin fee. Within 7 days, we can't provide a refund. However, the value of your ticket is fully transferable to someone else or can be applied to another UX-PM course in the future.


Bayfront UX reserves the right to cancel a course up to 3 business days prior to the scheduled course date if the minimum class size of 6 participants has not been attained. A full refund will be provided.


All UXalliance course materials are copyrighted and owned exclusively by UXalliance.

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Melbourne, VIC 3004


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